Jayden Karstadt
Junior Desktop Technician
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills, ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
10
10
Certifications
2
2
Languages
Work History
Market Assistant
Edgemead Christmas Market
- Maintained a clean working environment, adhering to safety protocols and ensuring a productive and professional atmosphere.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Intern
Hart Of Africa
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Verification Expert
EXL
08.2022 - 02.2023
- Consistently met or exceeded company targets for verification completion rates, contributing to the overall success of the team.
- Applied problem-solving skills when faced with challenges or discrepancies during the verification process, seeking guidance from supervisors when needed.
- Reduced errors in documentation by thoroughly cross-checking data against established parameters.
- Adhered to strict deadlines for completing verifications, ensuring prompt delivery of results to clients.
Technical Intern
Always On IT
03.2023 - Current
- Developed innovative solutions to complex technical problems, resulting in improved system stability.
- Supported colleagues with troubleshooting efforts when needed, fostering an environment of collaboration and teamwork.
- Improved user experience by addressing reported bugs and implementing necessary fixes promptly.
Education
High School Diploma -
Edgemead High School
Cape Town, South Africa 04.2001 -
Higher Certificate in Information Systems - IT
Eduvos
Cape Town, South Africa 04.2001 -
Skills
Brand representation
Inventory Management
Product Knowledge
Relationship Building
Computer Proficiency and Microsoft Office
Attention to Detail
Flexible Hours
Adaptability and Flexibility
Problem-solving abilities
Creative Thinking
Time Management
Time Management
Exceeding Customer Expectations
Certification
CGSA - Access Control
References
- Mr Wayne Willams, 084 882 7546
- Mr Andre / Tanya Hart, (W) 021 559 3823/99, andre@hoafrica.co.za
- EXL - Team Leader, 062 449 6308
- EXL - Operations Manager, lukho.hlati@exlservice.com
Timeline
CGSP - CCTV
03-2024
HCSA - Alarm
03-2024
HCSA - AcuSense
03-2024
HCSA - CCTV
03-2024
HCSA - Software
03-2024
HCSA - VMS Operators
03-2024
CGSA - CCTV
02-2024
HCSP - Mobile Monitoring
02-2024
HCSA - VMS
11-2023
CGSA - Access Control
07-2023
Technical Intern
Always On IT
03.2023 - Current
Verification Expert
EXL
08.2022 - 02.2023
High School Diploma -
Edgemead High School
04.2001 -
Higher Certificate in Information Systems - IT
Eduvos
04.2001 -
Market Assistant
Edgemead Christmas Market
Intern
Hart Of Africa