Jayde Clay
Cape Town
Summary
Resourceful professional in administrative management, known for high productivity and efficient task completion. Possess specialised skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organisational goals.
Overview
33
33
years of professional experience
Work History
Receptionist Administrator
MCP / Hammer / Pinnacle Pharmaceutical
CAPE TOWN
01.2017 - 01.2021
Reception and administrative person for 3 different companies under one roof.
Duties included:
- All customer-related queries and warehouse visits
- Product information
- General front office duties
- Appointments
- Interviews
- Stock management, etc.
Supervisor
PRASA
CAPE TOWN
04.1995 - 01.2010
Duties included:
- Administrative duties
- Customer service
- Supervisor and acting area manager
- Dealt with both staff and customers and operations
Administrator
GAWU
CAPE TOWN
02.1988 - 01.1994
I started my working career as an administrator for Gawu (Garment and Allied Workers Union). I worked in a progressive environment, dealing with over 180 factories all over the Western Cape.
I was then offered a position at the Workers' College at UWC. There, I attended to the reception area, as well as all administrative duties, including workers' negotiations, graduation planning, course materials, and dealing with student and teachers' payments, funding, etc.
Education
High School Diploma -
Grassy Park High
Cape Town12-1987
Skills
- Customer service
- Appointment scheduling
- Stock management
- Office administration
- Data entry
- Communication skills
- Problem solving
- Customer relationship management
- Conflict resolution
- Front desk operations
- Effective communication
- Negotiation techniques
- Relationship building
- Client relations
- Operations
- Interviews
Languages
English
First Language
Afrikaans
Proficient (C2)
C2
Affiliations
- I run a registered NPO called 'All Paws Matter.' I feed, re-home, give basic medical assistance, and arrange sterilizations for homeless dogs, as well as for dogs that are in unfortunate circumstances and conditions.
- I am also part of the admin staff for HS Ministries; this is where I get to be creative with words. I come from a background where my mother, who was a published writer, encouraged us to read and have fun with words. This led me to take on the wording and editing for all the ministry posts and media, as well as letters to sponsors, companies, business owners, and event brochures and posters
Courses completed
- Customer service
- First Aid
- Trauma Counselling
REFERENCES
Candice Alben / HS Ministries 082 258 8362
Cecil Ross / MCP 066 281 6195
Timeline
Receptionist Administrator
MCP / Hammer / Pinnacle Pharmaceutical
01.2017 - 01.2021
Supervisor
PRASA
04.1995 - 01.2010
Administrator
GAWU
02.1988 - 01.1994
High School Diploma -
Grassy Park High
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