Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work History
Primary Distribution Delivery Manager
Clover
01.2010 - Current
Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
Managed resources effectively to avoid unnecessary delivery delays.
Engaged customers to discuss business needs and explore opportunities to increase sales.
Enhanced team performance by providing regular feedback, coaching, and training opportunities.
Mentored junior team members to develop their skills and advance within the organization.
Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
Reduced customer complaints by implementing proactive communication strategies with clients.
Improved delivery efficiency by optimizing routes and scheduling for the team.
Coordinated efforts across multiple teams during peak periods or special events to optimize staffing levels while meeting customer demand.
Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
Planned delivery routes according to traffic, weather and types of delivery.
Supervised delivery staff and general productivity.
Scheduled regular equipment and fleet maintenance.
Trained drivers, helpers and support workers in techniques for maximizing efficiency.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Reviewed established business practices and improved processes to reduce expenses.
Coordinated driver dispatch to accomplish daily delivery requirements.
Logistics Officer
Clover
Durban
01.2008 - 12.2009
Managed functional areas of logistics.
Reduced transportation costs with effective route planning and carrier negotiations for streamlined delivery operations.
Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
Supervised logistics functions and operations.
Managed logistics assets for timely and cost-effective delivery of cargoes.
Advised logistics management and structures for staffing levels to maintain adequate numbers.
Managed the primary staff
Administrative Officer
CLOVER
Durban
01.2006 - 12.2007
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Streamlined office processes by implementing efficient administrative systems and procedures.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Managed the GKN Chep account
Did the timesheets for the primary department
Relief Clerk
Clover
Queensburgh
01.1999 - 12.2005
Contributed to effective team communication by sharing relevant information during daily meetings or shift handovers.
Upon transfer to the Queensburgh relieved many positions like :
Stock Clerk
Administrative Controller
Coldroom Supervisor
Even did deliveries with van.
Supervisor
Clover
Stanger
01.1997 - 12.1998
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Made sure trucks was loaded on time
Shunted vehicles for loading and after loading
Also ensured truck fridge units worked properly after loading .
Did opening stock counts and closing stock counts .Then balanced stock .
Dispatcher
Umgeni Foods
Stanger
01.1994 - 11.1996
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Directed dispatching, routing, and tracking of 50 fleet vehicles.
Generated reports to track deliveries and maintain proper records and documentation.
Monitored vehicle locations to coordinate timely arrivals.
Answered phone calls and responded to customer emails.
Receiving Clerk
UP And TOP
ISITHEBE
01.1992 - 12.1993
Trained staff members on conducting events and following safety procedures.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.