Jay Pather
Pimary Distribution Delivery Manager
Durban
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work History
Primary Distribution Delivery Manager
Clover
01.2010 - Current
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Managed resources effectively to avoid unnecessary delivery delays.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Enhanced team performance by providing regular feedback, coaching, and training opportunities.
- Mentored junior team members to develop their skills and advance within the organization.
- Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
- Reduced customer complaints by implementing proactive communication strategies with clients.
- Improved delivery efficiency by optimizing routes and scheduling for the team.
- Coordinated efforts across multiple teams during peak periods or special events to optimize staffing levels while meeting customer demand.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
- Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Planned delivery routes according to traffic, weather and types of delivery.
- Supervised delivery staff and general productivity.
- Scheduled regular equipment and fleet maintenance.
- Trained drivers, helpers and support workers in techniques for maximizing efficiency.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reviewed established business practices and improved processes to reduce expenses.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Logistics Officer
Clover
Durban
01.2008 - 12.2009
- Managed functional areas of logistics.
- Reduced transportation costs with effective route planning and carrier negotiations for streamlined delivery operations.
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Supervised logistics functions and operations.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
- Advised logistics management and structures for staffing levels to maintain adequate numbers.
- Managed the primary staff
Administrative Officer
CLOVER
Durban
01.2006 - 12.2007
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed the GKN Chep account
- Did the timesheets for the primary department
Relief Clerk
Clover
Queensburgh
01.1999 - 12.2005
- Contributed to effective team communication by sharing relevant information during daily meetings or shift handovers.
- Upon transfer to the Queensburgh relieved many positions like :
- Stock Clerk
- Administrative Controller
- Coldroom Supervisor
- Even did deliveries with van.
Supervisor
Clover
Stanger
01.1997 - 12.1998
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Made sure trucks was loaded on time
- Shunted vehicles for loading and after loading
- Also ensured truck fridge units worked properly after loading .
- Did opening stock counts and closing stock counts .Then balanced stock .
Dispatcher
Umgeni Foods
Stanger
01.1994 - 11.1996
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
- Generated reports to track deliveries and maintain proper records and documentation.
- Monitored vehicle locations to coordinate timely arrivals.
- Answered phone calls and responded to customer emails.
Receiving Clerk
UP And TOP
ISITHEBE
01.1992 - 12.1993
- Trained staff members on conducting events and following safety procedures.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
NTC 2 - FITTING AND MACHINING
SASTRI TECHNICAL COLLEGE
Durban, South Africa 04.2001 -
High School Diploma -
STANGER SECONDARY
STANGER 01.1987 - 12.1990
Skills
Timeline
Primary Distribution Delivery Manager
Clover
01.2010 - Current
Logistics Officer
Clover
01.2008 - 12.2009
Administrative Officer
CLOVER
01.2006 - 12.2007
NTC 2 - FITTING AND MACHINING
SASTRI TECHNICAL COLLEGE
04.2001 -
Relief Clerk
Clover
01.1999 - 12.2005
Supervisor
Clover
01.1997 - 12.1998
Dispatcher
Umgeni Foods
01.1994 - 11.1996
Receiving Clerk
UP And TOP
01.1992 - 12.1993
High School Diploma -
STANGER SECONDARY
01.1987 - 12.1990