Dynamic cybersecurity specialist with a proven track record at IRG SETA, where developed endpoint protection solutions reducing malware infections. Expert in NIST Frameworks and adept in fostering excellent communication across teams. Committed to continuous learning and applying innovative security measures, ensuring regulatory compliance and enhancing system security. Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker.
Ticket Management & Tracking
Excellent Communication & Interpersonal Skills
Adaptability & Flexibility
Customer Service and Support Expertise
Cloud-based Service (Office 365 & Microsoft Copilot)
Privacy regulations
Data protection
NIST Frameworks
IT Service Management
Network Security
Ticket Management & Tracking