Jasper Van Zyl

Work History

Tactical Risk Control

Roodepoort, Johannesburg

10.2018 - Current

Led team of [Number] guards in monitoring high volume of mall traffic during peak hours and days.
Drafted security operating procedures and training materials for human resources department.
Detained and interviewed shoplifters, resulting in [Number]% higher rate of cash and merchandise recovery.
Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
Analyzed and investigated all incidents alongside functional management and security supervisors.
Assessed ongoing risk factors and suggested improvements to senior management.
Promoted business' development by building and maintaining relationships with new clients.

Tactical Risk Control

Roodepoort , Johannesburg

06.2014 - 09.2018

Conducted [Number] security audits per month to identify potential problems related to physical security, staff safety and asset protection.
Detained and interviewed shoplifters, resulting in [Number]% higher rate of cash and merchandise recovery.
Created procedures for identifying and tracking fraudulent activity using [Software program] and [Software program].
Led team of [Number] guards in monitoring high volume of mall traffic during peak hours and days.
Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
Analyzed and investigated all incidents alongside functional management and security supervisors.
Monitored department's contribution to total store shortage reduction and prevention programs.
Assessed ongoing risk factors and suggested improvements to senior management.

Tactical Risk Control

Roodepoort, Johannesburg

10.2010 - 05.2014

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Kept management looped in on daily activities by updating [Software] logs with information such as mileage, gas use and any special incidents.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time [Number]%.

Tactical Risk Control

Johannesburg, Roodepoort

03.2010 - 09.2010

Collaborated with [department or management] to achieve [result].
Handled day-to-day running of [project or department or task], ensuring high levels of productivity and progression.
Served customers in a friendly, efficient manner following outlined steps of service.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Tactical Risk Control

Roodepoort, Johannesburg

12.2009 - 03.2010

Developed team communications and information for meetings.
Collaborated with [department or management] to achieve [result].
Resolved problems, improved operations and provided exceptional service.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Delivered [product or service] to customer locations within specific timeframes.
Exceeded goals through effective task prioritization and great work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.