Jasper Van Zyl
Opperations Manager
Roodepoort,Johannesburg
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, including knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Skills
Safety and security
Weapons screening
Access systems and patrol
Security team management
Windows XP proficiency
Safety and security regulations
Staff Management
Firearms training
Criminal Investigations
Emergency Management
CCTV Monitoring
Incipient Fire Safety training
File and records management
Crime Prevention
Executive protection professional
Surveillance
Daily incident reporting
Emergency Response
Overview
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Security Operations Manager
Tactical Risk Control
Roodepoort, Johannesburg
10.2018 - Current
- Led team of [Number] guards in monitoring high volume of mall traffic during peak hours and days.
- Drafted security operating procedures and training materials for human resources department.
- Detained and interviewed shoplifters, resulting in [Number]% higher rate of cash and merchandise recovery.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Promoted business' development by building and maintaining relationships with new clients.
Site Security Manager
Tactical Risk Control
Roodepoort , Johannesburg
06.2014 - 09.2018
- Conducted [Number] security audits per month to identify potential problems related to physical security, staff safety and asset protection.
- Detained and interviewed shoplifters, resulting in [Number]% higher rate of cash and merchandise recovery.
- Created procedures for identifying and tracking fraudulent activity using [Software program] and [Software program].
- Led team of [Number] guards in monitoring high volume of mall traffic during peak hours and days.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Monitored department's contribution to total store shortage reduction and prevention programs.
- Assessed ongoing risk factors and suggested improvements to senior management.
Executive Driver
Tactical Risk Control
Roodepoort, Johannesburg
10.2010 - 05.2014
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Kept management looped in on daily activities by updating [Software] logs with information such as mileage, gas use and any special incidents.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
- Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time [Number]%.
Close Protection Officer for Standard Bank
Tactical Risk Control
Johannesburg, Roodepoort
03.2010 - 09.2010
- Collaborated with [department or management] to achieve [result].
- Handled day-to-day running of [project or department or task], ensuring high levels of productivity and progression.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Close Protection Officer
Tactical Risk Control
Roodepoort, Johannesburg
12.2009 - 03.2010
- Developed team communications and information for meetings.
- Collaborated with [department or management] to achieve [result].
- Resolved problems, improved operations and provided exceptional service.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Delivered [product or service] to customer locations within specific timeframes.
- Exceeded goals through effective task prioritization and great work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Senior Certificate - Matric
01.2009 - 12.2009
References
Jan van Zyl
National Operations Director at TRC
082 442 6063
jan.trc-inc@mweb.co.za
Timeline
Security Operations Manager - Tactical Risk Control
10.2018 - Current
Site Security Manager - Tactical Risk Control
06.2014 - 09.2018
Executive Driver - Tactical Risk Control
10.2010 - 05.2014
Close Protection Officer for Standard Bank - Tactical Risk Control
03.2010 - 09.2010
Close Protection Officer - Tactical Risk Control
12.2009 - 03.2010
Hoorskool Noordheuwel - Senior Certificate, Matric
01.2009 - 12.2009