Jason Richard Poole
Curate
Cape Town
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
32
32
years of professional experience
1
1
Language
Work History
Curate
The Diocese of Saldanha Bay
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Retirement Village Manager
Communicare
05.2019 - 02.2023
- Optimized resource allocation by conducting regular audits on village assets, infrastructure, and personnel.
- Established a safe environment for residents through effective policing policies and emergency response plans.
- Implemented sustainability initiatives, promoting environmental awareness and eco-friendly practices within the community.
- Developed partnerships with local businesses for economic growth and community development.
- Oversaw public works projects, ensuring timely completion and adherence to quality standards.
- Maintained accurate records on village finances, contracts, permits/licenses issued in an organized manner to facilitate smooth operations during audits or reviews from higher authorities.
- Enhanced community engagement by organizing regular events and activities for residents.
- Managed budget to ensure fiscal responsibility, optimizing resources and allocating funds effectively.
Property Consultant
Yes! Properties
11.2010 - 04.2019
- Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions.
- Negotiated favorable contract terms for clients through strong communication and negotiation skills.
- Increased property sales by developing and implementing effective marketing strategies.
- Managed property listings, ensuring accurate and up-to-date information for potential buyers.
- Monitored local real estate markets closely, staying informed on key developments and trends affecting property values.
- Developed targeted advertising campaigns using print media, online platforms, social media channels, direct mailers, brochures, signage boards for maximum visibility of listed properties to prospective buyers or tenants.
- Coordinated open houses and private showings, showcasing properties in their best light to attract potential buyers.
- Conducted comprehensive property valuations to determine competitive market pricing.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Generated leads for sales and rental properties through cold calls and referrals.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Property Specialist
Remax Real Estate
05.2006 - 10.2010
- Enhanced property value through strategic renovations and improvements.
- Successfully negotiated favorable lease agreements with tenants, balancing their needs with property owner interests.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving property-related issues.
- Implemented preventative maintenance programs to minimize long-term repair costs and extend the lifespan of property assets.
- Performed regular property inspections to maintain safety standards and identify potential issues before they escalated.
- Mediated tenant disputes, fostering a positive living environment within the community.
- Coordinated with legal counsel to resolve tenant disputes.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Owner/Operator Driver
DHL Worldwide Express
08.1999 - 04.2006
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Telesales Representative
MWEB Connect
02.1997 - 07.1999
- Expanded client base through proactive prospecting and building strong relationships with potential customers.
- Reduced call handling time by quickly resolving customer issues and addressing concerns professionally.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Supported team members in achieving shared goals, contributing to a collaborative work environment.
- Adapted communication styles according to individual client preferences while adhering to professional standards, facilitating rapport building.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Built relationships with customers using strong persuasion and active listening skills.
Customer Service Representative
Mnet Multichoice
02.1993 - 07.1997
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Met customer call guidelines for service levels, handle time and productivity.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Bachelor of Arts - Religion And Theology
University of The Western Cape
Cape Town, South Africa 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Multitasking
Calm under pressure
Verbal communication
Affiliations
- Lions Club
- Prison Care and Support Network
- The Catholic Archdiocese of Cape Town
- The Anglican Church of Southern Africa
- Atlantis Substance Abuse Support
Timeline
Curate
The Diocese of Saldanha Bay
12.2023 - Current
Retirement Village Manager
Communicare
05.2019 - 02.2023
Property Consultant
Yes! Properties
11.2010 - 04.2019
Property Specialist
Remax Real Estate
05.2006 - 10.2010
Bachelor of Arts - Religion And Theology
University of The Western Cape
04.2001 -
Owner/Operator Driver
DHL Worldwide Express
08.1999 - 04.2006
Telesales Representative
MWEB Connect
02.1997 - 07.1999
Customer Service Representative
Mnet Multichoice
02.1993 - 07.1997
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