Jason Martin
Roodepoort,GP
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
30
30
years of professional experience
Work History
Director
Litage Publishing PTY (Ltd) T/a Automotive Business Review
11.2024 - Current
- Developed and executed comprehensive business plans aligning with organizational goals.
- Spearheaded organizational change initiatives, improving overall company culture and employee engagement.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
- Secured lucrative partnerships to expand market reach, negotiating favorable terms.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
- Elevated company profile in industry by spearheading comprehensive rebranding initiative.
- Streamlined project delivery mechanisms, significantly reducing time to market for new initiatives.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Defined clear targets and objectives and communicated to other team members.
Assistant Store Manager
Dunkeld Cycles
08.2023 - 08.2024
- Led daily operations, ensuring operational excellence and adherence to company policies.
- Trained and mentored team members, fostering a culture of performance and accountability.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Streamlined store processes, resulting in improved efficiency and reduced operational costs.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Resolved customer inquiries and complaints effectively, enhancing overall customer satisfaction rates.
- Rotated merchandise and displays to feature new products and promotions.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Senior Mechanic
Sprocket & Jack
01.2022 - 07.2023
- Senior service and repair technician at a small, boutique bicycle store, handling all aspects of service, from initial booking in to ordering of spares, quotations and final installations and testing.
- Using my specialist knowledge to add to servicing offering, from suspension, wheel-building to custom builds.
- Working on events such as Joberg2C, including working in a high-pressured environment servicing mostly foreign clientele.
- Sharing expert knowledge with more junior members of the team, to ensure workshop could operate at its best output.
Sales Associate
Bicycle Power Trading
03.2023 - 06.2023
- Developed strong customer relationships to enhance loyalty and repeat business.
- Assisted in inventory management to ensure product availability and accuracy.
- Analyzed sales trends to identify opportunities for increasing revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Magazine and Event Sales Consultant
Modern Athlete Magazine
08.2019 - 12.2021
- Advertising and event marketing package sales, as well as new business sourcing and procurement.
- Designing campaigns according to clients ROI expectations, on the different channels available.
- Monitoring campaigns to see where they were delivering and adapting where they were not. Different campaigns deliver differently, and with monitoring and changing the execution you are able to deliver better results.
- Attending events on behalf of Modern Athlete, to build up a new clientele base.
- Coverage of different events both to social as well as writing editorial.
- Increasing web sales both to company website and social media.
Workshop Manager
Mellow Velo Cycles
08.2015 - 07.2019
- All aspects pertaining to the service and repair within Mellow Velo. Booking of work, work schedules, spare parts and day-to-day management. All suspension-related repairs as well as custom bike builds. Customer liaison.
- Managing the workshop, working out servicing schedule, and dealing with staff dynamics to make sure all operations ran smoothly and efficiently.
- Managing customer service in a retail environment – became skilled at making sure the customer always walked away happy.
- Also required to assist in sales of bikes and spares on top of other duties. This involved admin functions as well, such as quoting and invoicing, and monthly round-up of sales figures.
Project Manager
Civic Automation Services
08.2014 - 06.2015
- Main role to manage the installation of home automation into homes and offices. The process begins when the builders start building, and only finishes when the owner moves into their new home, so there are varying stages of management throughout the project, which made me incredibly skilled at multi-tasking.
- Managing various parties working on sites, including electricians, builders, architects, programmers and installers, to make sure needs for automation are met.
- Lighting design, and designing light and cable networks.
- Problem-solving daily on-site problems – it was my role to make sure these problems were solved effectively and timeously.
- Dealing with clients, making sure their needs were met within the automation they were purchasing – this is a 24/7 job, as I was the first person they would call when there was a problem.
- Sales – a portion of my role was dedicated to upselling our products to customers.
- Experience in the following programmes: Autocad, Excel and Microsoft Office.
Technical Support
Omnico Pty Ltd
02.2013 - 06.2014
- Repair technician responsible for the service and repair of the following brands: Fox Racing Shocks, Easton Wheels, Reynolds Wheels. I managed all services associated with these brands in the repair and warranty sector of the company.
- Responsible for the two core cycling brands at Omnico: GT and Cannondale, managing the process of ordering parts to complete bikes for distribution.
- Cannondale Lefty Repair Technician.
- Managing the GoPro repairs and warranty department for the Johannesburg office.
- Pro MTB race team’s tech support on big events like the Absa Cape Epic and Sani2c. This involved ensuring all our pro riders’ bikes were serviced and ready to go daily. I had to manage a lot of logistics on the ground without support, constantly pushing myself out of my comfort zone to make sure our service was always at an impeccable standard.
Senior Repair Technician
Mikes Bikes
12.2006 - 01.2013
- Responsible for servicing, suspension service and repair, wheel-building, etc. As the majority of our work was custom, I had to be on top of my game at all times to produce a coherent, custom-built product.
- Managing the workshop – we were a team of four, and as the most senior in the workshop, I took it upon myself to make sure all operations ran smoothly and efficiently.
- Managing customer service – in a retail environment, made sure the customer always walked away happy.
- As we were a small team, I handled sales to customers of bikes on top of other duties. This involved admin functions as well such as quoting, invoicing and monthly round-up of sales figures.
Workshop Technician
Fritz Pienaar Cycles Paulshof
01.2004 - 10.2006
- Bicycle repair technician responsible for mechanical repairs/servicing, wheel-building, suspension repair/service.
- Assistant management of Tacx T-Magic Protraining and spinning studio – not only was I a spinning instructor, I also managed the studio and other instructors.
Deputy Editor
SA Street & Track Magazine
02.2002 - 12.2003
- While studying, my duties included handling all our advertising accounts, advert layout, design and make-up, as well as branding and promotion. This role included selling the advertising space and then the management of these accounts, ensuring advertisers were happy.
- Promotional activities included graphic make-up of banners/pop-ups, etc, and public relations at events and shows.
- Writing of magazine editorial content and attendant research, magazine layout and design using QuarkXPress, Adobe Photoshop and Freehand programmes. Typesetting and proofing of magazine.
- Indoor and outdoor photography as well as studio work. Scanning and photo-retouching.
Photolithographer
Citigraphics Repro & Print
03.1999 - 05.2000
- Apprentice DTP Operator and photolithographer.
- Responsible for production of film positives for print media.
Workshop Manager
Sportservice Martin Lamborghini
04.1998 - 02.1999
- Composite repair technician/collision-repair technician responsible for carbon-fibre repairs and preparation for paint. A highly specialised field, I used my experience as a car mechanic from a young age to repair or remould parts that were damaged in accidents.
- Custom-built construction of parts in carbon/kevlar and aluminium. A lot of parts we replaced could not simply be ordered, these had to be designed and built to spec. In the industry we would also get a lot of requests to change certain aspects of the car cosmetically. I would use my skills to engineer and build these.
- Managing a team of four mechanics, ensuring they worked efficiently and to budget on all jobs.
- Responsible for all day-to-day workshop operations, including service, repair and restorations requiring management of parts sourcing, outsourcing of work, scheduling of timescales.
Professional Cyclist/Stagiare
US Postal Cycling Team
01.1997 - 12.1997
- I continued as a stagiare in a European team in Belgium.
- I competed in the Junior tours and a number of other prestigious European races.
- My role within the team was to support our lead-out riders while being groomed as a general classification rider.
Professional Cyclist/Stagiare
AKI Gipiemme Cycling Team
01.1996 - 12.1996
- Following on from a successful Junior World Championship, I was selected to be a stagiare (apprentice within a professional cycling team). During my time here I was tipped to enter the Junior Giro d’Italia, one of the most prestigious races in Europe. I had a good go, but retired.
- I held the White Jersey for three days in the Tour de’Livigno.
- During my time with this team I completed 53 races.
Education
High School Diploma -
Wendywood High School
Wendywood12-1995
Skills
- Cultivating collaborative partnerships
- Effective strategic planning
- Clear and concise communication
- Collaborative decision-making
- Change implementation strategies
- Business planning
- Negotiation
- Business development
- Charismatic leader
- Partnerships and alliances
- Business administration
- Corporate communications
- Content development
- Compelling narrative presentation
- Resource allocation
- Media engagement strategies
Timeline
Director
Litage Publishing PTY (Ltd) T/a Automotive Business Review
11.2024 - Current
Assistant Store Manager
Dunkeld Cycles
08.2023 - 08.2024
Sales Associate
Bicycle Power Trading
03.2023 - 06.2023
Senior Mechanic
Sprocket & Jack
01.2022 - 07.2023
Magazine and Event Sales Consultant
Modern Athlete Magazine
08.2019 - 12.2021
Workshop Manager
Mellow Velo Cycles
08.2015 - 07.2019
Project Manager
Civic Automation Services
08.2014 - 06.2015
Technical Support
Omnico Pty Ltd
02.2013 - 06.2014
Senior Repair Technician
Mikes Bikes
12.2006 - 01.2013
Workshop Technician
Fritz Pienaar Cycles Paulshof
01.2004 - 10.2006
Deputy Editor
SA Street & Track Magazine
02.2002 - 12.2003
Photolithographer
Citigraphics Repro & Print
03.1999 - 05.2000
Workshop Manager
Sportservice Martin Lamborghini
04.1998 - 02.1999
Professional Cyclist/Stagiare
US Postal Cycling Team
01.1997 - 12.1997
Professional Cyclist/Stagiare
AKI Gipiemme Cycling Team
01.1996 - 12.1996
High School Diploma -
Wendywood High School