Jason Maponya
4 Premier Park, Tzaneen
Summary
Certified Firefighter I & II with additional training in Hazmat Operations, bringing a strong foundation in emergency response and safety protocols. Backed by four years of customer service experience in high-pressure environments, skilled in multitasking, problem-solving, and working effectively in a team. Dedicated to serving the community with professionalism, resilience, and a proactive approach to challenges.
Overview
7
7
years of professional experience
Work History
Sales and Administrative Work
Motsweding Mining Group
01.2021 - 01.2026
- Executed various administrative tasks to support daily operations and maintain workflow.
- Assisted in sales processes, contributing to the overall revenue generation.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated leadership skills in managing projects from concept to completion.
Waiter
Ocean Basket Menlyn
01.2023 - 03.2024
- Provided attentive table service to ensure a memorable dining experience for all guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Waiter
Safari Pub and Grill
01.2019 - 12.2020
- Delivered exceptional customer service, enhancing client satisfaction and repeat business.
- Coordinated service across multiple tables to maximise efficiency and guest enjoyment.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
Bartender
Inferno
01.2019 - 12.2020
- Crafted and served a diverse array of beverages tailored to guest preferences.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Fire Fighter 1 + 2 -
Emcare
05.2025
Hazmat Operations and Hazmat Awareness - undefined
Emcare
05.2025
National Senior Certificate- Bacherlos Pass -
Merensky High School
Tzaneen12-2017
Skills
- Proficiency in MS Office
- Sales experience
- Hospitality experience
- Well spoken
- Eager to learn
- Time management
- Hardworking
- Knowledge of Fire-fighting systems
- First Aid levels 1 to 3
- Physically fit
- Teamwork and collaboration under pressure
- Strong communication & Interpersonal skills
- Flexible and adaptable
Languages
English (Home language)
Afrikaans
Sepedi
Xitsonga
Timeline
Waiter
Ocean Basket Menlyn
01.2023 - 03.2024
Sales and Administrative Work
Motsweding Mining Group
01.2021 - 01.2026
Waiter
Safari Pub and Grill
01.2019 - 12.2020
Bartender
Inferno
01.2019 - 12.2020
Hazmat Operations and Hazmat Awareness - undefined
Emcare
Fire Fighter 1 + 2 -
Emcare
National Senior Certificate- Bacherlos Pass -
Merensky High School
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