Jason Malan
Pretoria
Summary
I am a hard working person with good grasp of financial, customer service and administrative requirements. I am a friendly and motivated team player with professional mindset and superior attention to detail.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Debtors Control Assistant
CryoSave
2023.03 - 2024.05
- Created on a large scale invoices from raw data that was in Pastel Evolution and Excel into Xero.
- Created import templates from that raw data to import the invoices correctly into Xero.
- Admin work prior to working as Debtors Control Assistant where I had to ask client's for their contracts at Cryosave to make sure the contract is completed correctly according to Cryosave's requirements.
- If contracts are correct made sure to sign and sent back the countersigned contract to the client, If not kindly explained what must be done in order for us to take the contract.
- Did recons to check if the accounts are fully balanced in Xero that matches Pastel Evolution
- Picked up additional tasks to aid team success in Xero and Pastel.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions via email.
- Implemented more efficient processes and reduced wasted resources such as using other methods not considered by others.
- Handled customer concerns and escalated major issues to supervisor.
- Spoke to customers in multiple languages to resolve problems and answer questions.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Education
Bachelors Degree 2022 -
High School Oos-Moot
Search Engine Optimization
University of California, Davis
California, United States Of America10.2024
Skills
- Experienced in Microsoft Office
- Office management software
- Overall experienced with computers.
- Fluent with customers.
- Adaptability
- SEO
- Growth strategies
- Website analytics
- Google Analytics
- Digital Marketing
- Social Media Marketing
- Basic Wordpress understanding
Languages
English
Upper Intermediate
B2
Afrikaans
Bilingual or Proficient (C2)
Certification
- Google SEO Fundamentals certified
- Introduction to SEO certified
- Optimizing a Website for Google Search certified
Timeline
Debtors Control Assistant
CryoSave
2023.03 - 2024.05
Bachelors Degree 2022 -
High School Oos-Moot
Search Engine Optimization
University of California, Davis
- Google SEO Fundamentals certified
- Introduction to SEO certified
- Optimizing a Website for Google Search certified
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