Microsoft
Jasmin Pottier
Administrator
Johannesburg,GP
Summary
Young driven female who is passionate about learning and gaining experience. I enjoy interactions with people, I have immense patience. Maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
2025
2025
years of professional experience
19
19
years of post-secondary education
1
1
Language
Work History
Receptionist/ Administrator
Visa Logistics
11.2023 - Current
- Assist will all admin duties such as, creating invoices, making payments, ensuring all relevant books are balancing
- Assisting clients with print outs
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Receptionist
Mel Lacquer
2 2021 - 7 2021
- Telephone etiquette
- Switchboard Operator
- Face of the company
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Recruitment Administrator
CCI South Africa (CareerBox)
8 2022 - 11.2023
- I handle many tasks including that of compiling candidate packs, doing criminal and credit checks, assisting with their hiring process, assisting with reference checks, calling candidates to come in for interviews, handling their assessment process
- Compiled detailed reports on recruitment activities for senior management review, showcasing progress towards hiring goals and objectives.
- Collaborated with hiring managers to develop clear job descriptions, ensuring accurate representation of required skills and qualifications.
- Managed onboarding process for new hires, providing comprehensive training materials and resources for successful integration into the company culture.
- Streamlined recruitment processes by implementing efficient applicant tracking systems and interview scheduling methods.
Receptionist
CCI South Africa (CareerBox)
08.2022 - 11.2023
- I assist candidates and clients on arrival, answer calls, take messages, book training rooms, scheduling interviews.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction.
Promoter
LWC Holdings
09.2021 - 07.2022
- Excellent communication, presentation, and leadership skills
- Customer-oriented approach
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Maintained accurate records of promotions, inventory levels, and event outcomes for future analysis and improvement efforts.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
Youth Leader and Waitress/Cashier
New Day Church and Coffee Shop
01.2015 - 12.2019
- Active member in my church where I volunteered for Sunday school classes to assist with the religious and educational aspect of church
- As I got older, I started working in the Coffee shop on Sundays as a Waitress and a Cashier
- Enhanced youth engagement by incorporating interactive games and team-building activities.
- Mentored young individuals, emphasizing the importance of goal-setting and self-improvement.
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
High School Diploma -
Edenvale High School
Edenvale, South Africa 04.2001 - 12.2019
Skills
Friendly
Out-going
Efficient
Computer Literate
Customer Service Management
Documentation and Recordkeeping
File Organization
Phone and Email Etiquette
Multitasking
Training and Interaction
Excellent command of written & spoken English
Guest Relations
References
- Matthew Chalengo, LWC Holdings, matthewchalengo91@gmail.com, 0621246347
- Melanie Naicker, Mel Lacquer, 0794047060
- Pranitha Sahibdew, New Day Church, 0845001402
- Farah Sayed-Roskruge, Child Minding, 0792142828
- Delon Randhir, CCI South Africa/ CareerBox, Delon.Randhir@careerbox.co.za, 0659053921
- Faadilah Ali, CCI South Africa/ CareerBox, Faadilah.ali@cci-sa.co.za, 0740102351
- Joanne Nikita Goliath, Visa Logistics, Sandton@visalogistics.co.za, 0614301450
Accomplishments
- Recognized by customers and management for expedient and effective service.
- Managed reception area.
- Updated and maintained company database to reflect current and accurate client records for more than 4 accounts.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Responded to over 50 customer inquiries each day.
Software
Quickbooks
Nexion
Service Tracker
Interests
Drawing
Exploring
Learning
Timeline
Receptionist/ Administrator
Visa Logistics
11.2023 - Current
Receptionist
CCI South Africa (CareerBox)
08.2022 - 11.2023
Promoter
LWC Holdings
09.2021 - 07.2022
Youth Leader and Waitress/Cashier
New Day Church and Coffee Shop
01.2015 - 12.2019
High School Diploma -
Edenvale High School
04.2001 - 12.2019
Receptionist
Mel Lacquer
2 2021 - 7 2021
Recruitment Administrator
CCI South Africa (CareerBox)
8 2022 - 11.2023
Similar Profiles
Sushma ShettigarSushma Shettigar
Assistant Manager-Import Pricing& Customer Service at Navigators Visa Global Logistics Ltd.Assistant Manager-Import Pricing& Customer Service at Navigators Visa Global Logistics Ltd.
Griffin BodineGriffin Bodine
Sales Development Representative at VisaSales Development Representative at Visa
Tarun PatelTarun Patel
Managing director at Migrate Mitra (A Travel and Visa Consultant)Managing director at Migrate Mitra (A Travel and Visa Consultant)
Faheem GaffarFaheem Gaffar
Transport Manager (410 Vehicles) at Tracker South AfricaTransport Manager (410 Vehicles) at Tracker South Africa
Francois Du PreezFrancois Du Preez
Store Supervisor at MTNStore Supervisor at MTN