Jarzhino Darrylle Timmerman

Call Centre,Good Data Capturing Skills.

JHB,GP

Summary

*Developed strong sales and customer service skills in fast-paced call center environment.

*Transitioning into new field with focus on leveraging communication and problem-solving abilities. *Committed to delivering exceptional customer experiences and achieving team goals.

*Experienced with managing high-volume inbound calls and converting inquiries into sales. *Utilizes strong communication skills to build rapport and understand customer needs. *Track record of meeting sales targets through effective problem-solving and negotiation skills.

*Knowledgeable with valuable experience in inbound call center sales environments. *Demonstrated ability to effectively handle customer inquiries and close sales, enhancing overall customer satisfaction. *Proven track record in utilizing communication and problem-solving skills to meet and exceed sales targets.

*Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. *Ready to help team achieve company goals.

Overview

years of professional experience

Language

Work History

Inbound Call Center Sales Representative

Miway Insurance

04.2013 - 12.2013

Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
Retained valuable customers at risk of canceling their services by offering tailored solutions, addressing concerns with empathy, and providing incentives.
Increased sales revenue by skillfully promoting company offerings and upselling relevant products or plans to customers.
Ensured compliance with all relevant regulations during sales processes, including adherence to privacy policies when handling sensitive customer information.

RF Consultant

Nedbank

05.2012 - 12.2012

Provided technical support to clients regarding RF-related issues, fostering strong relationships and client satisfaction.
Streamlined the integration of new technologies into existing systems for seamless upgrades.
Enhanced network reliability by conducting regular maintenance and updates on RF equipment.
Implemented spectrum management policies that ensured efficient use of available frequencies while minimizing interference between different services.

Education

High School Diploma -

Westbury Secondary School, JHB, WESTBURY

04.2001 -

Skills

Computer skills

Timeline

Inbound Call Center Sales Representative - Miway Insurance

04.2013 - 12.2013

RF Consultant - Nedbank