Jaqueline Michel Nunn

• Sorted, received and distributed mail correspondence between departments and personnel.
• Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Kept records in CRM to maintain customer data.
• Routed incoming mail and messages to relevant personnel without delay.
• Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
• Scheduled office meetings and client appointments for staff teams.
• General Reception Duties
• Admission & Assistance of hospital patients
• MRI Scans, CT Scans, Ultrasound Scans
• X Rays, Mammograms
• Resolved customer problems and complaints.

• Executed sales and marketing initiatives to increase revenue for company.
• Complied with governmental and other regulatory agencies by following policies and documenting transactions.
• Placed sales calls and handled sales for incoming customer calls.
• Partnered with outside sales to identify critical accounts with growth opportunities.
• Updated company database with new property listings or added amenities.
• Grew business 85% by implementing targeted marketing.
• Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
• Generated leads for residential and commercial rentals through targeted marketing.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.

• Developed and maintained relationships with clients through networking, postcards and cold calling.
• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
• Negotiated, facilitated and managed real estate transactions.
• Advertised client properties through websites, social media and real estate guides.
• Presented purchase offers to sellers for consideration.
• Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
• Assisted clients in financial planning for purchase.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Maintained inventories and records of sales collaterals and closings.
• Represented buyers and sellers of developed and undeveloped properties.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Maintained connections with clients to encourage repeat business and referrals.
• Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
• Communicated with clients to understand property needs and preferences.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Improved operations through consistent hard work and dedication.
• Used Microsoft Word and other software tools to create documents and other communications.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Exceeded goals through effective task prioritization and great work ethic.
• Worked with customers to understand needs and provide excellent service.

• Entered client information into databases quickly and with minimal errors.
• Compiled monthly reports and report directly to the Director of the department.
• Gathered and submitted observational information in addition to required data points.
• Supported multiple departments with special projects.
• Reviewed and updated client correspondence files and database information to maintain accurate records.
• Scanned documents and saved in database to keep records of essential organizational information.
• Evaluated source documents to locate information needed for each data entry field.
• Obtained scanned records and uploaded into database.

• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
• Used digital methods and traditional telephone approaches to generate sales leads.
• Collected information on sales and service issues to coordinate team-wide resolutions.
• Answered customers' questions regarding products, prices and availability.
• Managed friendly and professional customer interactions.
• Set up new accounts, established customer credit, and set up payment methods.
• Used CRM software to maintain detailed contact logs and account records.
• Determined needs, delivered solutions and overcame objections

Frontline _ Data Capturing , Receipting , Invoicing , Daily Cash Up

Pre Testing : Auto Refraction, Fundus Camera, Visual

Fields (Humprey System)

Tonometry (icare) and Pulsair NCT

Medical Aid Approvals

Health Bridge Medical Aid resubmitting following up on debtors , creditors.