JAQUELINE KHUMALO
Johannesburg
Summary
I am an experienced credit controller of 7 years+ with training in a wide range of office administration tasks as well as working very closely with the management team. Able to work under pressure and collaborate with a team. I have proven record of developing and implementing effective credit control polices and procedures to minimize credit risk and improve debt collection efficiency. Managing credit and receivable accounts to contribute to the organization’s overall financial stability and profitability.
Overview
9
9
years of professional experience
Work History
CREDIT CONTROLLER
Sandton Oncology
06.2023 - Current
- Notify debtors by email/SMS on Elixir live, or by telephone
- Negotiate payment plans and settlements with patients
- Make notes on patient profile for follow up purposes
- Allocate all remittance advices received on Elixir live
- Handing over accounts of patients who refuse repayment according to the terms and conditions or as stated on the acknowledgement of debt
- Process irreconcilable debts, as in the case of bankruptcy, to be written off and archived
- Arrange for account statements to be forwarded to clients each month, updating records when necessary
- Establish and maintain regular communications with patients to facilitate periodic payments
- Ensuring that the age analysis is kept in control and claims/debts do not go over90Days
CREDIT CONTROLLER AND BILLINGS MANAGER
Western Radiologists
01.2018 - 12.2022
- Bookkeeping
- Approve all admin staff billings
- Data analysis
- Maintaining billing software
- WCA claims
- Make sure all rejections are resolved
- Payment allocations
- Bank Reconciliation
- SAP
- Remittance advice
- Collections and negotiating payment plans
- Administer accounts payables and accounts receivables
- Cash up (Banking)
- Other Finance Related duties
BILLINGS AND COLLECTIONS ADMIN
WALK IN DOCTOR & DENTIST
01.2016 - 01.2018
- GoodX (ICD10 codes & Tariff Codes)
- Maintaining billing software
- Rejections
- Payment allocations
- Debtors
- Creditors
- Bank Reconciliation
- Remittance advice
- Collections
Education
Honours In Financial Management - Financial Management
University of South Africa
South AfricaBACHELOR OF COMMERCE -
Pearson Institute of Higher Education (Eduvos)
Pretoria, Gauteng01.2020
Skills
- Risk evaluations
- Active listening
- Deadline oriented approach
- Account reconciliation proficiency
- Strong negotiation
- Advanced Excel
References
Neo, Macucwa, +2782207082, Sandton Oncology
Timeline
CREDIT CONTROLLER
Sandton Oncology
06.2023 - Current
CREDIT CONTROLLER AND BILLINGS MANAGER
Western Radiologists
01.2018 - 12.2022
BILLINGS AND COLLECTIONS ADMIN
WALK IN DOCTOR & DENTIST
01.2016 - 01.2018
Honours In Financial Management - Financial Management
University of South Africa
BACHELOR OF COMMERCE -
Pearson Institute of Higher Education (Eduvos)
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