Volley Ball
Jannique Louis
Personal Assitant
Coromandel
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Support to the Engagement, Culture and Wellness
Absa Bank (Mauritius) Ltd
Ebene
2021.08 - Current
- Undergo Pulse Survey in terms of Engagement Survey
- Part of Culture change team
- Drive Wellness initiatives within the bank
Personal Assistant
Absa Bank (Mauritius) Ltd
Ebene
2019.01 - Current
- Answering telephone calls for relevant staff members and noting messages
- Act on behalf of the Head of People Function, screening, directing and actioning inbox correspondence, liaising with any relevant teams, person to action in pursuit of addressing diary priorities
- Provide extensive diary and inbox management along with call and meeting scheduling
- Maintain calendars of relevant staff members within the team and set up meetings with staff members and clients
- Point of contact for People Function, Compliance and legal colleagues – assist with any requirements
- Assist marketing department with marketing requirements
- Assist at times with various work, as instructed by line managers
- Act as the point of contact among executives, employees,
- Manage information flow in a timely and accurate manner
- Act as an office manager by keeping up with office supply inventory
- Minute taking
- Organize and maintain the office filing system
- Assisting with the management of the office head’s administration – expense claims, certificates and information ordering gifts for staffs, delivery of documents
- Ensuring the office head is kept up to date with any information relating to employee,
- Ensure meeting are well prepared and catered for
- To pro-actively anticipate anything that could be required for example when unforeseen things come up
- Event Organisation (sending invitations on behalf of the Heads, arranging catering and setting up of boardrooms etc.)
- Maintain catering supplier list for meetings and events
- Used discretion when handling confidential information.
- TRAVEL ARRANGEMENT DUTIES:
Liaising with a third party provider to facilitate the scheduling of flights and accommodation for staff members - Stepping in in the absence of the PA of the Managing Director
Benefits Administrator
Absa Bank(Mauritius) Ltd
Ebene
2020.07 - 2021.07
- Reviewed benefits paperwork for accuracy and completeness.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Played active part in annual negotiations with providers.
- Administration Work for Absa Pension Funds
- Administration and point of contact for the Medical Scheme for the bank
Relationship Manager/Client Experience Executive
Absa Bank (Mauritius) Ltd
Ebene
2008.07 - 2018.12
- Managing a portfolio of high-net-worth customers
- Building up customer profile by identifying their needs.
Analysing and managing portfolio risks - Back Office work: Transfers/ Account Opening/Other operations relating to customer’s account/Negotiate with rate with treasury/ Deal with customers on the phone or face-to-face.
Education
Certificate Level 3 in Wealth And Investment Manag - Wealth
CISI
Online 2001.04 -
Diploma - Marketing
Brevet Technicien Supérieure Action Commerciale
Universities De Poitiers 1999.09 - 2001.07
Skills
Excellent at building, maintaining and managing strong relationships across the business
Confident engaging with stakeholders at all levels
Ble to make decisions, take ownership and accept accountability
Working in a fast-paced environment, with the ability to make changes in the moment to deliver
Resourcefulness and an ability to solve problems
Action orientated - can identify and work to clear priorities, manage time and resources effectively
Working in collaboration and inspiring a team to deliver exceptional customer experience
Interests
Reading
Hiking
Timeline
Support to the Engagement, Culture and Wellness
Absa Bank (Mauritius) Ltd
2021.08 - Current
Benefits Administrator
Absa Bank(Mauritius) Ltd
2020.07 - 2021.07
Personal Assistant
Absa Bank (Mauritius) Ltd
2019.01 - Current
Relationship Manager/Client Experience Executive
Absa Bank (Mauritius) Ltd
2008.07 - 2018.12
Certificate Level 3 in Wealth And Investment Manag - Wealth
CISI
2001.04 -
Diploma - Marketing
Brevet Technicien Supérieure Action Commerciale
1999.09 - 2001.07