Volley Ball
Jannique Louis
Personal Assitant
Coromandel
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Support to the Engagement, Culture and Wellness
Absa Bank (Mauritius) Ltd
Ebene
08.2021 - Current
- Undergo Pulse Survey in terms of Engagement Survey
- Part of Culture change team
- Drive Wellness initiatives within the bank
Personal Assistant
Absa Bank (Mauritius) Ltd
Ebene
01.2019 - Current
- Answering telephone calls for relevant staff members and noting messages
- Act on behalf of the Head of People Function, screening, directing and actioning inbox correspondence, liaising with any relevant teams, person to action in pursuit of addressing diary priorities
- Provide extensive diary and inbox management along with call and meeting scheduling
- Maintain calendars of relevant staff members within the team and set up meetings with staff members and clients
- Point of contact for People Function, Compliance and legal colleagues – assist with any requirements
- Assist marketing department with marketing requirements
- Assist at times with various work, as instructed by line managers
- Act as the point of contact among executives, employees,
- Manage information flow in a timely and accurate manner
- Act as an office manager by keeping up with office supply inventory
- Minute taking
- Organize and maintain the office filing system
- Assisting with the management of the office head’s administration – expense claims, certificates and information ordering gifts for staffs, delivery of documents
- Ensuring the office head is kept up to date with any information relating to employee,
- Ensure meeting are well prepared and catered for
- To pro-actively anticipate anything that could be required for example when unforeseen things come up
- Event Organisation (sending invitations on behalf of the Heads, arranging catering and setting up of boardrooms etc.)
- Maintain catering supplier list for meetings and events
- Used discretion when handling confidential information.
- TRAVEL ARRANGEMENT DUTIES:
Liaising with a third party provider to facilitate the scheduling of flights and accommodation for staff members - Stepping in in the absence of the PA of the Managing Director
Benefits Administrator
Absa Bank(Mauritius) Ltd
Ebene
07.2020 - 07.2021
- Reviewed benefits paperwork for accuracy and completeness.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Played active part in annual negotiations with providers.
- Administration Work for Absa Pension Funds
- Administration and point of contact for the Medical Scheme for the bank
Relationship Manager/Client Experience Executive
Absa Bank (Mauritius) Ltd
Ebene
07.2008 - 12.2018
- Managing a portfolio of high-net-worth customers
- Building up customer profile by identifying their needs.
Analysing and managing portfolio risks - Back Office work: Transfers/ Account Opening/Other operations relating to customer’s account/Negotiate with rate with treasury/ Deal with customers on the phone or face-to-face.
Education
Certificate Level 3 in Wealth And Investment Manag - Wealth
CISI
Online 04.2001 -
Diploma - Marketing
Brevet Technicien Supérieure Action Commerciale
Universities De Poitiers 09.1999 - 07.2001
Skills
Excellent at building, maintaining and managing strong relationships across the business
Confident engaging with stakeholders at all levels
Ble to make decisions, take ownership and accept accountability
Working in a fast-paced environment, with the ability to make changes in the moment to deliver
Resourcefulness and an ability to solve problems
Action orientated - can identify and work to clear priorities, manage time and resources effectively
Working in collaboration and inspiring a team to deliver exceptional customer experience
Interests
Reading
Hiking
Timeline
Support to the Engagement, Culture and Wellness
Absa Bank (Mauritius) Ltd
08.2021 - Current
Benefits Administrator
Absa Bank(Mauritius) Ltd
07.2020 - 07.2021
Personal Assistant
Absa Bank (Mauritius) Ltd
01.2019 - Current
Relationship Manager/Client Experience Executive
Absa Bank (Mauritius) Ltd
07.2008 - 12.2018
Certificate Level 3 in Wealth And Investment Manag - Wealth
CISI
04.2001 -
Diploma - Marketing
Brevet Technicien Supérieure Action Commerciale
09.1999 - 07.2001