Janine Volschenk
Administrator
Muldersdrift
Summary
Detail-oriented and highly organized administrative and bookkeeping professional with strong experience in managing accounts, maintaining sales ledgers, invoicing, and financial record-keeping. Proven ability to build and maintain strong client relationships while delivering accurate, timely results. Thrives in fast-paced environments, consistently meeting deadlines and taking initiative to support efficient business operations.
Overview
13
13
years of professional experience
2
2
Languages
Work History
ADMINISTRATOR AND SCHOOL CHEF
Lighthouse Kids Academy
01.2026 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Created seasonal menus using local ingredients to lower costs while improving
quality. - Maintained sanitation standards to ensure a clean work environment.
- Plan and prepare wholesome, nutritious snacks and lunches for all students, ensuring strict adherence to dietary requirements and allergy considerations while promoting balanced, healthy eating habits.
- Coordinate and support school-hosted special events, including menu planning, food preparation, sourcing quotations, and liaising with suppliers to ensure seamless and well-executed occasions.
- Reason for leaving: Relocating to the West Rand
Home Baker
Self-employed
10.2023 - Current
- Designed and produced custom baked goods with consistent quality and attention to detail.
- Managed end-to-end operations of a home-based bakery, including compliance, scheduling, and order fulfillment.
- Handled client communication, quotations, and customer service for custom orders.
- Managed social media content to promote products and drive customer engagement.
Multi-Skilled Beauty Therapist
Self-employed
01.2020 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including: Nail services, Permanent Make-Up, Microneedling, Plasma Fibroblast treatments, Lash Extension, Make-Up artist.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Client Liaison
Pirtek WItbank
07.2018 - 12.2020
- Prepared and distributed detailed account summaries and reports (monthly, quarterly, annually) for client operations across multiple sites.
- Managed full account functions including invoicing, reconciliations, statements, and credit processing.
- Acted as liaison between clients, service teams, and collections to ensure accurate information flow.
- Provided administrative support to management and assisted with operational coordination.
- Communicated with clients to resolve queries and identify value-added service opportunities.
- Performed general office and ad-hoc administrative duties.
Office Administrator /Junior Bookkeeper
ImageBuild
12.2016 - 07.2018
- Managed full creditors and debtors functions, ensuring accurate processing and timely payments.
- Processed cashbooks, allocations, invoicing, and daily billing reconciliations.
- Performed full payroll function for ±25 employees, including time data processing.
- Prepared monthly financial reports and debtor age analysis.
- Maintained petty cash, inventory control, and ensured statutory compliance.
- Supported office operations, including reception, customer collections, and general administration.
Creditors Clerk & Personal Assistant
BMW Clearwater
11.2015 - 12.2016
- Provided administrative and secretarial support to sales executive.
- Managed purchase orders, invoicing, and delivery coordination.
- Processed accounts payable, including invoice matching and daily batch posting.
- Performed monthly creditor and general ledger reconciliations.
- Prepared remittances and ensured compliance with authorization procedures.
- Handled general administrative, cashier, and creditors clerk duties.
Receptionist / Debtors Clerk
BMW Rustenburg (Best Auto)
11.2014 - 10.2015
- Managed front-desk operations, including client reception, call handling, and appointment scheduling.
- Performed general administrative duties such as filing, document handling, and correspondence.
- Handled debtor accounts, including query resolution, reconciliations, and statement distribution.
- Processed bank transactions, account postings, and intercompany reconciliations.
- Maintained accurate financial records and prepared reports on outstanding debtors.
Receptionist
Dr. J Van Staden (Dentist)
05.2014 - 11.2014
- Managed daily operations, appointments, and front-desk activities of a dental practice.
- Handled patient billing, payments, petty cash, and medical aid processing.
- Maintained accurate patient records and submitted claims and treatment plans.
- Provided administrative and clinical support while ensuring a professional reception environment.
Administrator
Brooksfield Brokers
08.2013 - 04.2014
- Responded to customer queries and resolved complaints professionally.
- Prepared and maintained documentation for contracts and compliance requirements.
- Performed general administrative duties, including filing, data capturing, and document management.
- Handled incoming calls, correspondence, and mail distribution.
Sales Assistant
Jonway Motorcycles
02.2013 - 07.2013
- Processed sales transactions and handled payments and credit authorizations.
- Assisted customers with product information, queries, and order updates.
- Coordinated deliveries, shipments, and tracking of goods.
- Managed inventory, stock control, and storage systems.
- Maintained a clean and organized work environment.
Education
High School Diploma -
Hoërskool Noordheuwel
Noordheuwel, South Africa 04.2001 -
Skills
MS Office
Pastel
Sage One Accounting
Sage One Payroll
Solumed
Dealernet
Autoline
Kerridge
Micronet
Timeline
ADMINISTRATOR AND SCHOOL CHEF
Lighthouse Kids Academy
01.2026 - Current
Home Baker
Self-employed
10.2023 - Current
Multi-Skilled Beauty Therapist
Self-employed
01.2020 - Current
Client Liaison
Pirtek WItbank
07.2018 - 12.2020
Office Administrator /Junior Bookkeeper
ImageBuild
12.2016 - 07.2018
Creditors Clerk & Personal Assistant
BMW Clearwater
11.2015 - 12.2016
Receptionist / Debtors Clerk
BMW Rustenburg (Best Auto)
11.2014 - 10.2015
Receptionist
Dr. J Van Staden (Dentist)
05.2014 - 11.2014
Administrator
Brooksfield Brokers
08.2013 - 04.2014
Sales Assistant
Jonway Motorcycles
02.2013 - 07.2013
High School Diploma -
Hoërskool Noordheuwel
04.2001 -