Summary
Overview
Work History
Education
Skills
Languages
VOLUNTEER EXPERIENCE
Timeline
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Janine Richter

East London

Summary

  • Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience
6
6
years of post-secondary education

Work History

Administrative Assistant/Marketing

Sun Energy Solutions
08.2020 - Current
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions.
  • Maintained clean, safe working environments to eliminate accident risks.
  • Managed complaints with calm, clear communication and problem-solving.
  • Met budget targets through responsible planning and resource allocation.
  • Developed excellent working knowledge of industry trends and improvements in processes.

Financial Administrator

Pulse Properties
02.2018 - 07.2020
  • Handled client invoices by assessing, processing and approving.
  • Dealt with all queries, complaints and accounted amendments regarding client and company finances.
  • Managed and confidently dealt with all account discrepancies, resolving in a timely manner.
  • Followed agreed company and financial processes, departmental guidelines and policies at all times.

Administrative Assistant Manager

Rocs Builders
07.2014 - 11.2018
  • Handled customer concerns and escalated major issues to supervisor.
  • Thrived in fast-paced environment with energy and enthusiasm.
  • Met schedule using excellent planning and coordination skills.
  • Built and maintained courteous and effective working relationships.

Personal Assistant

CIS Consulting
01.2006 - 10.2013
  • Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.
  • Generated reports using Microsoft Excel spreadsheets.
  • Organised personal and professional calendars, including reminders and updates for upcoming meetings and events.
  • Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.
  • Ran errands, including shopping for groceries
  • Screened incoming telephone calls and PR enquiries, directing them through appropriate communication channels.

Education

Certificate of Higher Education -

Cambridge High School
East London, South Africa
01.1998 - 12.2003

Skills

  • Problem-solving
  • Communication skills
  • Marketing
  • Knowledge of Xero, Sage, Ad-Hoc
  • Filing
  • Microsoft Office,
  • Microsoft Excel,
  • Microsoft Power Point
  • Organisation skills
  • Customer service
  • Sales
  • Communication
  • English
  • Mail Management
  • Travel Administration
  • Administrative Support
  • Office Management
  • Travel Planning
  • Time Management
  • Calendar Management

Languages

English
Bilingual or Proficient (C2)

VOLUNTEER EXPERIENCE

Old Age Home - Manor

2021-present

• Playing games, entertainment, just spending time with the elderly.

Timeline

Administrative Assistant/Marketing

Sun Energy Solutions
08.2020 - Current

Financial Administrator

Pulse Properties
02.2018 - 07.2020

Administrative Assistant Manager

Rocs Builders
07.2014 - 11.2018

Personal Assistant

CIS Consulting
01.2006 - 10.2013

Certificate of Higher Education -

Cambridge High School
01.1998 - 12.2003

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Janine Richter