Observant Professional Officer committed to protecting people and property and maintaining law and order. Well-versed in conflict resolution. Dutiful and diligent individual with solid history of achievement in leadership. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing 34 years of expertise in Economic Development and Investment. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Monthly Compliance Officer Inspection schedules.
Filing of informal trader documentation into folders and files, and uploaded onto the ITPS and Business Partners updated by 31 May 2024.
Contracts closed for all informal traders who have abandoned trading (no trading activity at all).
Identification of all bays where permits have been transferred (permit holder no longer trading) by 9 February 2024 and then the database kept up to date.
Participation in implementation of capital pipeline projects for Ottery, Steenberg, Pelican Park, Steenberg Service Road, Retreat PTI and Wynberg
Input into any draft AED policies and strategies, by-law review, SOPs and similar documents.
Provision of professional input
Conducting research and investigations within and outside the functional area to collect data to complete projects, programs and initiatives or to support the work of a more senior official
Evaluating information from a wide variety of sources and using specialised professional knowledge to provide input into current and future interventions to achieve acceptable levels and standards of implementing area economic development programs and projects
Undertaking all the processes aimed at informing the identification, developmental and implementation of program's and projects
Coordination of the area management activities within the business district and residential areas.
Coordinate and control formal and informal trading within the business and residential district.
Implementation of Trading Plan approvals in various districts
On going monitoring of the operation of markets, street trading and other informal trading activities to ensure adherence to lease / stakeholder agreements, possession of required identification card, licenses, permits and legislative requirements;
Co ordinate, implement and maintain a district informal trading permit system, including issuing of permits and letters of consent
Wynberg trading plan # database of permitted and un-permitted traders, mapping of locations
Retreat PTI # development of a layout plan
Compliance officers # supervision, timesheets, attendance, grievances, disciplinary issues, vehicles, fines, training, uniforms, support
Bay painting in Wynberg
Pelican Park trading plan - case management
Informal trading induction
Pelican Park concession letters
Undertaking all the processes aimed at informing the identification, development and implementation of programs and projects Implementation of projects
Developing full scale project plans for assigned projects
Creating and executing work plans including SCM processes and timelines to meet the needs and requirements of assigned projects
Attending to the day to day operational aspects of assigned projects
Presenting reports defining project progress, problems and presenting alternative options to address constraints and bottlenecks to immediate line supervisor
Providing technical and professional advice both substantive and procedural on matters with regard to assigned programs and projects
Implementation of projects.
Dealing with technical internal and external engagements arising from the implementation of assigned projects
Implementation of projects.
Execute all the processes necessary to complete and store project documentation.
Retreat PTI Project Management Team participation
Wynberg PTI Project Management Team participation
Wynberg W6IRT PMT participation
Participation in developing MOU with facilities
Participation in Wynberg ACT
Participation in Lavender Hill ACT
Mobile business concession letters
Participating in the facilitation of projects, together with other service department so achieve outcomes with regard to intra directorate and inter departmental projects within the assigned area.
Provide support and assistance with regard to the execution of joint operations for urban revitalisation programs and initiatives as and when requested.
Identify issues and problems of service relating to Safety & Security and social nature and bring these to notice of the relevant authorities, being a conduit between the stakeholders and Department/Branch.
Organising Working Group meetings (venues, invitations, catering, logistics, AV, registers, minutes, pictures)
Engagement with traders for the Retreat PTI upgrade
Round tables in trading plan areas
Engagements with mobile business operators
Provide support and assistance with regard to the execution of joint operations for urban revitalisation programs and initiatives as and when requested.
Developing and maintaining a stakeholder database for the assigned area
Implementing and maintaining stakeholder (council and non-council) agreements inline with bylaws and applicable legislation around area specific priorities
Liaising regularly with formal, informal businesses and other role players jointly on operational matters relating to promoting and maintaining a well-managed business environment within the assigned area
Briefing internal and external role players on pertinent strategies, policies,programmers and projects with regard to achieving Economic Development objectives within the area.
Soliciting input from stakeholders and targeted beneficiaries with regard to assigned projects.
Representing the department on appropriate forums and council structures as an when requested
Mediation and conflict management between the various stakeholders and /or their representatives.
Producing a quarterly reporting on informal trading KPIs
Producing a quarterly as-is report for each informal trading area/suburb in which trading occurs
Preparing reports and summaries detailing functional progress and/or outcomes for submission to the immediate superior for consideration
Formulating responses to correspondence and enquiries from the general public,Councillors and officials.
Maintaining the integrity of all records and documentation pertaining to the area of work in line with the standard operating procedures of the Department
Monitoring the budget allocations through confirmation of fund availability prior to preparing and submitting requisitions for approval
Implementation of supply chain management processes with regard to sourcing of service providers, including preparation of tender/bid documentation and specifications
Excellent Communication
Problem-solving abilities
Project Planning
Decision-Making
Active Listening
Process Improvement
Effective Communication
Business Development
Report Writing
Information Verification
Team building
Multitasking
Idea Development and Brainstorming
Issue Research
Adaptability and Flexibility
Interpersonal Skills
Strategic Planning
Problem-solving aptitude
Relationship Building
Improvement plan knowledge
Report Preparation
Rule Enforcement
Analytical Thinking
Process Analysis
Written Communication
Goal Setting
Time Management
Professionalism
Innovation and Creativity
Multitasking Abilities
Attention to Detail
Reliability