Janica Strydom
Office Manager
Plettenberg Bay
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
15
15
years of professional experience
Work History
Southern Cape Regional Office Manager
Comtel Communications
11.2020 - 02.2024
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Built and managed processes for tracking and monitoring department performance.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Created reports, presentations and other materials for executive staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Office Manager
Mareelestate Financial Services
07.2018 - 08.2020
- Emails, capturing invoices, PA to Financial Advisor, Dealing with clients over the phone, filing, compliance, record keeping, Running Facebook pages for the business as well as 2 other businesses owned by my boss - Raw Love Pets Plett and Shine Shine Car Wash.
Head Chef
Moss & Maple Farmstall
10.2017 - 07.2018
- Running day-to-day of the kitchen, Ordering and stock control, Staff rosters, New menu and training
Admin Manager
The Robberg Beach Lodge
02.2017 - 10.2017
- Procurement and stock, Capturing invoices, dealing with budgets, Replying to emails, delegating tasks to staff, Dealing with guest complaints/guest liaison
Sales Representative/Office Manager
Plett Catering Supplies
12.2012 - 02.2014
- Customer satisfaction and recruitment new customers, Buying of stock - 3000 stock items, Debtors, Creditors, Stock Takes, General Admin, Attendance registers, staff files
Assistant manager/ Acting Lodge Manager
Lion Roars - Redbourne Lodge
08.2011 - 12.2012
- Managing Staff - Roasters, attendance registers, In charge of budget - Petty cash, Variables costs, stock sheet, stock takes, Guest Relations - Dealing with guests on a daily basis, handling complaints
Head Chef/Hostess - small kitchen
Tranquility Lodge, Nature's Valley
08.2010 - 08.2011
- Cooking 3 course fine dining and breakfasts, Stock control, ordering, budget and costing, Welcoming guests, checking-in and FOH
Trainee
Sakkara Restaurant
Hartebeespoort Dam
02.2010 - 07.2010
- Gaining knowledge of the whole kitchen
Chef de Partie (cold kitchen)
Sakkara Restaurant
05.2010 - 07.2010
- Run the cold kitchen
Part-time Receptionist & admin assistant
Tangaroa the Strawberry Farm
01.2010 - 06.2010
- Answering phones, e-mails, making bookings, receiving clients, filing, taxes, ect
Part-time FOH manager of Tea Garden
Tangaroa the Strawberry Farm
07.2009 - 12.2009
- Managing staff, dealing with customers, and handling money
Education
Grade 12 -
Professional Chef Diploma - undefined
Capsicum Culinary Studio Centurion
Skills
Expense Tracking
Contact Persons
- Alan Connelly, 084 153 762, Owner Plett Catering Supplies
- Chantel Nel, 0724123529, Operations Manager at Lion Roars
- Naomi Roos, 083 645 5712, Owner of Moss & Maple
- Anton Maree, 083 625 3638, Owner of Mareelestate Financial Services
Disability
None
Language
Afrikaans & English Fluent
Cell Phone
072 565 9527
Alternative Contact No
072 577 1086
Personal Information
- ID Number: 9002070206088.00
- Ethnicity: Caucasian
- Dependents: 2
- Gender: Female
- Nationality: South African
- Marital Status: Married
Timeline
Southern Cape Regional Office Manager
Comtel Communications
11.2020 - 02.2024
Office Manager
Mareelestate Financial Services
07.2018 - 08.2020
Head Chef
Moss & Maple Farmstall
10.2017 - 07.2018
Admin Manager
The Robberg Beach Lodge
02.2017 - 10.2017
Sales Representative/Office Manager
Plett Catering Supplies
12.2012 - 02.2014
Assistant manager/ Acting Lodge Manager
Lion Roars - Redbourne Lodge
08.2011 - 12.2012
Head Chef/Hostess - small kitchen
Tranquility Lodge, Nature's Valley
08.2010 - 08.2011
Chef de Partie (cold kitchen)
Sakkara Restaurant
05.2010 - 07.2010
Trainee
Sakkara Restaurant
02.2010 - 07.2010
Part-time Receptionist & admin assistant
Tangaroa the Strawberry Farm
01.2010 - 06.2010
Part-time FOH manager of Tea Garden
Tangaroa the Strawberry Farm
07.2009 - 12.2009
Grade 12 -
Professional Chef Diploma - undefined
Capsicum Culinary Studio Centurion
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