Summary
Overview
Work History
Education
Skills
Ethnicity
Dependents
Disability
Personal Information
References
Languages
I D
Additional Contact
Affiliations
Languages
Timeline
Generic

Janica Strydom

Plettenberg Bay

Summary

Insightful and results-driven Office Manager with over a decade of experience enhancing operational efficiency, team performance, and client satisfaction. Skilled in expense tracking, policy implementation, and contract management. Known for a hands-on leadership style, strong analytical thinking, and a commitment to excellence across administrative and ISP/FNO sectors. Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management and business correspondence coordination. A disciplined and systematic professional thrives in a high-pressure, team-based atmosphere.

Overview

16
16
years of professional experience

Work History

Admin Manager

PLETTECH IT Solutions
03.2024 - Current
  • Manage bookkeeping for both debtors and creditors, including invoicing and petty cash reconciliation.
  • Support customer service and assist with new sales inquiries and onboarding.
  • Work closely with business owners to coordinate daily operations and ensure smooth workflow.
  • Contribute to administrative efficiency and help maintain financial accuracy across departments.

Sales Partner

Comtel Communications
03.2024 - Current
  • Cultivate and manage client relationships to drive sales and long-term partnerships.
  • Identify customer needs and tailor fibre network solutions to meet business and residential requirements.
  • Collaborate with technical and operations teams to ensure seamless service delivery.
  • Track sales performance, generate reports, and contribute to strategic planning.
  • Provide exceptional customer service and act as a key liaison between clients and internal departments.

Southern Cape Regional Office Manager

Comtel Communications
11.2020 - 02.2024
  • Implemented project management strategies to boost team productivity.
  • Developed performance tracking systems and executive reporting tools.
  • Strengthened vendor relationships and improved administrative workflows.
  • Elevated customer satisfaction through conflict resolution and service excellence.
  • Oversaw client servicing and relationship profitability.

Office Manager & PA to Financial Advisor

Mareelestate Financial Services
07.2018 - 08.2020
  • Managed email correspondence, invoicing, compliance, and client liaison.
  • Maintained records and ran social media pages for multiple businesses.
  • Supported financial advisor with administrative and client-facing tasks.

Head Chef

Moss & Maple Farmstall
10.2017 - 07.2018
  • Directed kitchen operations, staff scheduling, and inventory control.
  • Designed new menus and conducted staff training.

Admin Manager

The Robberg Beach Lodge
02.2017 - 10.2017
  • Handled procurement, budgeting, and invoice processing.
  • Managed guest relations and delegated tasks to staff.

Sales Representative / Office Manager

Plett Catering Supplies
12.2012 - 02.2014
  • Oversaw stock purchasing, debtor/creditor management, and customer service.
  • Conducted stock takes and maintained staff records.

Assistant Manager / Acting Lodge Manager

Lion Roars – Redbourne Lodge
08.2011 - 12.2012
  • Managed staff schedules, budgets, and guest relations.
  • Controlled petty cash and conducted stock audits.

Head Chef / Hostess

Tranquility Lodge, Nature’s Valley
08.2010 - 08.2011
  • Prepared fine dining meals and breakfasts.
  • Managed stock, budgeting, and front-of-house guest experience.

Chef de Partie (Cold Kitchen)

Sakkara Restaurant
05.2010 - 07.2010
  • Led cold kitchen operations and supported overall kitchen workflow.

Receptionist & Admin Assistant (Part-Time)

Tangaroa the Strawberry Farm
01.2010 - 06.2010
  • Managed bookings, client communications, and administrative tasks.

FOH Manager – Tea Garden (Part-Time)

Tangaroa the Strawberry Farm
07.2009 - 12.2009
  • Supervising staff, handled customer service, and managed cash flow.

Education

Professional Chef Diploma -

Capsicum Culinary Studio
Centurion
01.2010

Grade 12 - Afrikaans, English, Mathematics (HG), Biology, Business Studies, Consumer Studies

01.2008

Skills

  • Expense Tracking & Budgeting
  • Performance Management
  • Contract & Policy Administration
  • Vendor & Client Relations
  • Strategic Planning & Problem Solving
  • Compliance & Record Keeping
  • Social Media Management
  • Invoice Processing & Reporting
  • Basic Bookkeeping - Xero and Sage
  • Customer service
  • Office management
  • Scheduling

Ethnicity

Caucasian

Dependents

2

Disability

None

Personal Information

  • Gender: Female
  • Nationality: South African
  • Marital Status: Married

References

  • Alan Connelly, Owner, Plett Catering Supplies, 084 153 762
  • Chantel Nel, Operations Manager, Lion Roars, 072 412 3529
  • Naomi Roos, Owner, Moss & Maple, 083 645 5712
  • Anton Maree, Owner, Mareelestate Financial Services, 083 625 3638
  • Mike Clegg, FNO Operations Manager, 063 678 6283

Languages

Fluent, Fluent

I D

9002070206088

Additional Contact

072 577 1086

Affiliations

  • Cooking
  • Netball
  • Family Socialising

Languages

English
First Language

Timeline

Admin Manager

PLETTECH IT Solutions
03.2024 - Current

Sales Partner

Comtel Communications
03.2024 - Current

Southern Cape Regional Office Manager

Comtel Communications
11.2020 - 02.2024

Office Manager & PA to Financial Advisor

Mareelestate Financial Services
07.2018 - 08.2020

Head Chef

Moss & Maple Farmstall
10.2017 - 07.2018

Admin Manager

The Robberg Beach Lodge
02.2017 - 10.2017

Sales Representative / Office Manager

Plett Catering Supplies
12.2012 - 02.2014

Assistant Manager / Acting Lodge Manager

Lion Roars – Redbourne Lodge
08.2011 - 12.2012

Head Chef / Hostess

Tranquility Lodge, Nature’s Valley
08.2010 - 08.2011

Chef de Partie (Cold Kitchen)

Sakkara Restaurant
05.2010 - 07.2010

Receptionist & Admin Assistant (Part-Time)

Tangaroa the Strawberry Farm
01.2010 - 06.2010

FOH Manager – Tea Garden (Part-Time)

Tangaroa the Strawberry Farm
07.2009 - 12.2009

Professional Chef Diploma -

Capsicum Culinary Studio

Grade 12 - Afrikaans, English, Mathematics (HG), Biology, Business Studies, Consumer Studies

Janica Strydom