Educating my self new technology AL to add on my skills
Janet Busisiwe Mahlangu
Office Administration
Gauteng
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
23
23
years of post-secondary education
5
5
Languages
Work History
Receptionist
Qatar Embassy
Gauteng Pretoria
03.2008 - 04.2019
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled assignments independently with good judgement and critical thinking skills.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered central telephone system and directed calls accordingly.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained confidentiality of information regarding clients and company.
- Routed incoming mail and messages to relevant personnel without delay.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Maintained visitor log for entering and leaving facility for security purposes.
- Resolved customer problems and complaints.
Sales Representative Team Leader
Tasly Company
Johannesburg
11.2002 - 04.2008
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Trained new employees on customer service, money handling and organizing strategies.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Maintained current knowledge of evolving changes in marketplace.
Hotel Front Desk Clerk
Cricklewoodmanor Guest House
Gauteng Pretoria
02.2001 - 03.2008
- Coordinated with the sales team to promote special offers and upsell available amenities.
- Monitored staff performance and provided feedback and guidance.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Microsoft Office - Computer Studies
Central College
Pretoria Gauteng 01.2009 - 07.2009
Matric Certificate - Matric
Kwamhlanga High School
Kwamhlanga 01.1999 - 12.2019
Office Administration - School of Business And Technology
College Campus
Pretoria Gauteng 01.2007 - 12.2008
Skills
Office Management
undefinedSoftware
I'm now busy on educating my self in New technology that it's been making it easy
I am now busy educating myself the new software skills to add on what I have,trying to change with technology.
Timeline
Microsoft Office - Computer Studies
Central College
01.2009 - 07.2009
Receptionist
Qatar Embassy
03.2008 - 04.2019
Office Administration - School of Business And Technology
College Campus
01.2007 - 12.2008
Sales Representative Team Leader
Tasly Company
11.2002 - 04.2008
Hotel Front Desk Clerk
Cricklewoodmanor Guest House
02.2001 - 03.2008
Matric Certificate - Matric
Kwamhlanga High School
01.1999 - 12.2019
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