Janerosse Thando

Her experience includes understanding crisis and risk management through effective communication. She has displayed a knack for dealing with crises in a prompt and calm manner.

• Assisting with the implementation of marketing and communications strategy
• Coordinate the management of performance of suppliers in marketing services through concise and effective briefing, effective budget control, and adherence to departmental payment processes
• Coordinating project briefings with business units, suppliers, and other key stakeholders involved in the project at hand
• Coordinating with service providers, for example, designers, to produce marketing material to be approved by the Graphic Designer etc
• Ensuring adherence to all contracts on projects briefed to suppliers
• Assist and coordinate other events according to brief including research, budget considerations, event execution, and post-event evaluation through efficient coordination e.g., sourcing of venue, guest list, seating arrangements, events packs, décor, catering/menu/gifts/promotional material, registration, and ushering
• Assist in managing the logistics of the events
• Ensuring all branding at events is aligned to merSETA Corporate Identity (CI) to ensure uniformity of brand representation in the marketplace
• Assisting in planning the advertising and promotional campaigns for products or services
• Aligning all internal merSETA initiatives collateral to Corporate Identity e.g., Human Resource initiative
• Coordinating the branding requirements of the organisation
• Coordinating the collation and compilation of marketing and communications reports
• Assisting with audit queries
• Draft MANCO submissions for the manager's consideration and unit minutes
• Coordinate internal events to commemorate national holidays and external events
• Prepare travel bookings for the unit
• Manage the Infobroadcast inbox and ensure that information is distributed timeously.
• Streamlined office operations by implementing efficient administrative systems and procedures

• She coordinated the producing publications such as the monthly newsletters, quarterly reports, Annual Reporting and Annual Performance Plan
• She facilitated the process from gathering information from all divisions/ units, incorporating the information into a document, finalise and produce draft reports for the manager
• Raising the organisation's visibility emanated at a priority and the scope done involved implementing the Stakeholder Strategic Plan
• The management of the PR Agency included giving in-depth briefs, follow-ups, and confirmation of work done
• We created awareness not only through advertising but by also publishing success stories about the organisation
• A reputation management services provider is monitored monthly with a sentiment value to track the effectiveness in impact
• Through maintaining a good environment and keeping current in the workplace she maintained an internal communique on a regular basis
• Other functional outputs in the previous role included coordinating event management, securing media coverage and schedule interviews
• She led the planning, implementing, and monitoring of the NAC's social media strategy to increase brand awareness and improve marketing efforts.

• Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals

• Facilitated communication between creative teams and clients during project development stages, ensuring successful project completion aligned with client objectives
• Conducted primary and secondary research to better understand customer needs and behaviors
• Utilised specialised software to capture and process data
• Collected and analysed data from variety of sources to create detailed market research reports for decision makers
• Supported social media listening efforts to gauge brand sentiment and identify opportunities for proactive engagement or reputation management