Janene Roux
Administrator
Centurion
Summary
Proven achiever with extensive experience as an Administrative Assistant at Kobus Schoeman Hunting Academy, adept in office management and customer relations. Streamlined invoice processing by enhancing document organization, achieving significant efficiency. Skilled in Manage and delivering exceptional service, excel in fostering client relationships and improving data management systems. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Online English Teacher
Palfish
10.2022 - Current
- Boosted student confidence through tailored feedback and individualized support in areas of improvement.
- Enhanced students'' language skills by focusing on reading, writing, speaking, and listening activities.
- Gently corrected student pronunciation and grammar to improve conversation skills.
- Utilized multimedia resources to enhance lessons and reinforce key concepts for better retention of knowledge.
- Used pre-written curriculum to teach students English via remote video conferencing.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Prepared comprehensive English curriculum for multiple classes.
- Designed and implemented assessments to measure student progress in English language learning.
Administrative Assistant
Kobus Schoeman Hunting Academy
01.2015 - Current
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimising errors in financial records.
Office Assistant
Unitas
05.2021 - 07.2022
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Some College (No Degree) - Child Psychology
Online Academy
Online 01.2014 - 07.2016
Some College (No Degree) - Early Childhood Development
Online Academy
Online 01.2013 - 03.2016
Skills
Multi-line phone proficiency
Office management
Business correspondence
Scheduling
Filing and data archiving
Customer and client relations
Documentation and reporting
Student Engagement
Lesson Planning
Oral communication
Feedback provision
Timeline
Online English Teacher
Palfish
10.2022 - Current
Office Assistant
Unitas
05.2021 - 07.2022
Administrative Assistant
Kobus Schoeman Hunting Academy
01.2015 - Current
Some College (No Degree) - Child Psychology
Online Academy
01.2014 - 07.2016
Some College (No Degree) - Early Childhood Development
Online Academy
01.2013 - 03.2016
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