Janene Clarissa Dreyer
Senior Underwriter ( Claims Assessor)
Cape Town
Summary
Experienced professional with 20 years in public, private, and corporate sectors. Specializing in clinical practice, assessment planning, treatment implementation, case management, supervision, leadership, and report writing.
Overview
22
22
years of professional experience
14
14
years of post-secondary education
Work History
Senior Underwriter (Claims Assessor)
Old Mutual Corporate
Cape Town
01.2024 - Current
- Company Overview: Group Assurance Products
- Accurately assess, investigate and manage short term and long term insurance claims including Income Protection, Lumpsum Disability, Temporary Income, Critical Illness, Ill Health Recommendation.
- Case Management implementation and planning
- Provide effective, efficient and professional service to customers, advisors, employers and departments both telephonically and through written correspondence.
- Take ownership of queries and ensure they are resolved timeously.
- Assist with generating monthly claim reports for Transnet and Richards Bay Coal Terminal.
- Attend all Continuous Professional Development activities related to claim management, medical and psychiatric conditions.
- Attend all Transnet monthly meetings and corporate meetings.
- Work within a Team.
- Group Assurance Products
Occupational Therapist (Owner)
Janene van der Heyde Occupational Therapist Private Practice
Kimberley
07.2014 - 12.2023
- Medico legal assessments
- Medical negligence assessments
- Functional Capacity Evaluations
- Vocational Rehabilitation
- Job Analysis
- Case Management
- Assessment and treatment of children and adults with neurological, orthopaedic and medical conditions, including perceptual deficits and learning disorders.
- Inpatient assessment and treatment in Lenmed and Gariep ICU and general wards.
- Recommendation of assistive devices.
- Supervision of Occupational Therapy 4th year students for fieldwork requirement.
- Report writing.
- Management of own account billing and managing work performance of the office manager.
- Developed customized home exercise programs, enabling patients to maintain progress outside of therapy sessions.
- Performed evaluations and assessments to recommend best treatment for individual patients.
- Conducted thorough evaluations to assess patient needs, functional limitations, and potential for improvement.
- Performed assessments during treatment to determine progress according to goals.
- Established compassionate and caring relationships with patients.
- Improved patient outcomes by implementing individualized treatment plans and monitoring progress.
- Meticulously reviewed records and referrals to determine and implement best treatment methods.
- Improved functional outcomes for pediatric patients by integrating play-based therapy techniques into treatment plans.
- Improved patient mobility with tailored exercise routines and manual therapy techniques.
- Improved patient satisfaction by customizing therapy interventions to align with individual preferences and goals.
- Increased patient engagement in therapeutic activities by incorporating innovative occupational therapy techniques.
- Managed day-to-day business operations.
- Evaluated patient conditions, histories, and goals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Senior Occupational Therapist
Department of Health, Robert Mangaliso Sobukwe Hospital
Kimberley
01.2013 - 06.2014
- Assessment and Treatment of inpatient and outpatient orthopaedic, neurological and medical conditions (children and adults).
- Functional Capacity Assessments
- Supervision of junior occupational therapists and occupational therapy assistants.
- Attending meetings
- Report writing and record keeping.
Occupational Therapist in Private Practice
Broughton and Jonck, Occupational Therapists
Durban
01.2009 - 01.2011
- Functional Capacity Assessments
- Medico legal assessments
- Work site visits
- Job analysis
- Vocational rehabilitation
- Case management
- Hand therapy and splinting
- Report writing and record keeping
Clinical Coordinator and Lecturer
University of the Western Cape
Cape Town
01.2007 - 01.2009
- Lectured 1st year and 3rd year occupational therapy students
- Clinical supervision of students on placements
- Setting up and marking of assignments, tests and exams.
Junior Occupational Therapist
Department of Health: Robert Mangaliso Sobukwe Hospital
01.2004 - 01.2007
- Assessment and Treatment of inpatient and outpatient orthopaedic, neurological and medical conditions (children and adults).
- Splinting and hand therapy.
- Pressure garment care
- School assessments
- Management of psychiatric conditions.
- Functional Capacity Assessments
- Attending meetings
- Report writing and record keeping.
Community Service Therapist
Department of Health: Robert Mangaliso Sobukwe Hospital
01.2003 - 12.2003
- Assessment and Treatment of inpatient and outpatient orthopaedic, neurological and medical conditions (children and adults).
- Splinting and hand therapy.
- Pressure garment care
- School assessments
- Management of psychiatric conditions.
- Functional Capacity Assessments
- Attending meetings
- Report writing and record keeping.
Education
Diploma in Vocational Rehabilitation - Occupational Therapy
University of Pretoria
Pretoria 02.2008 - 11.2008
Bachelor of Science - Occupational Therapy
University of The Western Cape
Cape Town 02.1999 - 11.2002
High School Diploma -
St Patricks CBC
Kimberley 01.1986 - 12.1995
Skills
- Accountable
- Hardworking
- Excellent communication
- Good team player
Report writing
Customer service
Data analysis
Affiliations
Health Professions Council of South Africa (HPCSA)
Cpd Attended
- Case Management
- Claim management
- Sleep apnoea
- Psychiatric Disorders
- Job Analysis
- Functional Capacity Assessments
- Ethics courses
- Basic splinting
Timeline
Senior Underwriter (Claims Assessor)
Old Mutual Corporate
01.2024 - Current
Occupational Therapist (Owner)
Janene van der Heyde Occupational Therapist Private Practice
07.2014 - 12.2023
Senior Occupational Therapist
Department of Health, Robert Mangaliso Sobukwe Hospital
01.2013 - 06.2014
Occupational Therapist in Private Practice
Broughton and Jonck, Occupational Therapists
01.2009 - 01.2011
Diploma in Vocational Rehabilitation - Occupational Therapy
University of Pretoria
02.2008 - 11.2008
Clinical Coordinator and Lecturer
University of the Western Cape
01.2007 - 01.2009
Junior Occupational Therapist
Department of Health: Robert Mangaliso Sobukwe Hospital
01.2004 - 01.2007
Community Service Therapist
Department of Health: Robert Mangaliso Sobukwe Hospital
01.2003 - 12.2003
Bachelor of Science - Occupational Therapy
University of The Western Cape
02.1999 - 11.2002
High School Diploma -
St Patricks CBC
01.1986 - 12.1995
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