Jane Nhira
ERP Consultant \ Project Manager
Johannesburg,GP
Summary
Dynamic ERP Consultant/Project Manager committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
3
3
years of professional experience
Work History
Sage ERP Consultant
Subcontracter
9 2023 - Current
- Troubleshot and resolved complex technical issues in a timely manner, maintaining high levels of system uptime and end-user satisfaction.
- Provided ongoing support to users post-implementation, addressing any questions or concerns as they arose.
- Conducted thorough testing before implementation, minimizing potential disruptions to daily operations during rollouts.
- Enhanced ERP system efficiency by implementing process improvements and customizations.
Sage Specialist
Avacare Health Group
04.2022 - 06.2023
- Report writing, Data investigation, Data fixing, Analysing entity processes and recommending improvements, Adhoc support, Sage 200 Training
Sage ERP Accounting Consultant
Thyme Technologies
7 2007 - 6 2021
- Managing and implementing Sage ERP solutions for new and existing clients. Accounted for the complete project lifecycle from inception to closure. Collaborated with stakeholders to determine project timelines.
- Conducted project management, ensuring work aligned with budgets and client expectations.
- Implemented Sage Evolution Accounting solutions as per customer needs.
- Provided support to existing ERP clients. Conducting user research to find out user requirements and difficulties and finding ways to improve on these and deliver a product which is user friendly, more cost effective, and time saving. Conducted training on ERP accounting and additional modules.
- Delivered business intelligence training and report writing. Developed SQL scripts for BI reports. Worked on data capturing, processing, fixing, and data conversion. Analysed business processes, suggesting alternatives for more efficient processing. Handled CRM and activity logging system experience with Salesforce automation. Assisting users with day-to-day processing in the overall accounting system.
- Strengthened relationships with external auditors by facilitating transparent communication channels during annual audits.
- Managed complex accounting projects successfully, meeting deadlines while maintaining high-quality output.
Education
Bachelor of Arts - Business Informatics
University of South Africa
Pretoria, South Africa 04.2001 -
Skills
ERP Implementation
Data Migration
Problem-Solving
Application support
Effective Communication
Team Collaboration
Organizational Skills
Client Relations
Reliability
Project Documentation
Project Management
Timeline
Sage Specialist
Avacare Health Group
04.2022 - 06.2023
Bachelor of Arts - Business Informatics
University of South Africa
04.2001 -
Sage ERP Consultant
Subcontracter
9 2023 - Current
Sage ERP Accounting Consultant
Thyme Technologies
7 2007 - 6 2021