Summary
Overview
Work History
Education
Skills
Timeline
Babysitter

Jane Mnguni

EMALAHLENI,MP

Summary

Dedicated professional with strong communication and customer service skills. Experienced in fostering positive environments and engaging with diverse audiences. Committed to enhancing customer satisfaction and team collaboration.

Overview

10
10
years of professional experience

Work History

Babysitter

NOMALIZO DAY CARE CENTER
Kwamhlanga, South Africa
01.2019 - 09.2020
  • Supervised daily activities, ensuring safety and engagement for children in care.
  • Developed age-appropriate learning activities to promote cognitive and social skills.
  • Communicated effectively with parents regarding child development and daily progress.
  • Implemented behavior management strategies to foster a positive environment.

PROMONTER\ MANCHADISER

Unilever Food Solutions
Pretoria, South Africa
11.2013 - 09.2014
  • Promoted product awareness through engaging presentations and demonstrations at various events.
  • Assisted in executing marketing strategies to enhance brand visibility and customer engagement.
  • Collaborated with sales team to provide product knowledge and support during promotional activities.
  • Managed inventory levels for promotional materials, ensuring availability for events and campaigns.

Cashier Assistant

MR Price Group
Hatfield, South Africa
11.2010 - 08.2013
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining accurate cash drawer balances during shifts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to ensure smooth store operations during peak hours.

Call Agent

Lifestyle Integrated
Pretoria, South Africa
03.2012 - 08.2012
  • Managed high-volume inbound calls, providing exceptional customer service and resolving inquiries efficiently.
  • Utilized CRM software to track customer interactions and maintain accurate records for follow-up actions.
  • Implemented call scripts to enhance communication effectiveness and improve customer satisfaction rates.
  • Collaborated with team members to streamline processes, reducing average call handling time significantly.

Education

GED -

MPUMALANG PROVINCE GOVERMMENT NKANGALA DISTRICT
Kwamhlanga, South Africa
03-2020

High School Diploma -

EKANGALA COMPREHENSIVE HIGH SCHOOL
Ekangala, South Africa
01-2009

Skills

  • Reliability
  • Problem-solving
  • Time management
  • Strong work ethic
  • Following directions

Timeline

Babysitter

NOMALIZO DAY CARE CENTER
01.2019 - 09.2020

PROMONTER\ MANCHADISER

Unilever Food Solutions
11.2013 - 09.2014

Call Agent

Lifestyle Integrated
03.2012 - 08.2012

Cashier Assistant

MR Price Group
11.2010 - 08.2013

GED -

MPUMALANG PROVINCE GOVERMMENT NKANGALA DISTRICT

High School Diploma -

EKANGALA COMPREHENSIVE HIGH SCHOOL
Jane Mnguni