Jane Mamabolo
Relationship Analyst Trainee
Polokwane
Summary
Versatile Relationship Analyst Trainee at FNB Commercial with proven analytical and problem-solving skills. Successfully enhanced client satisfaction through effective communication and relationship building. Committed to maintaining high-quality standards while managing multiple deadlines showcasing flexibility and learning agility.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Relationship Analyst Trainee
FNB Commmercial
01.2025 - Current
- Maintained strict adherence to company policies and procedures while handling sensitive client information, ensuring confidentiality and protecting against potential breaches of privacy.
- Acted as a reliable point of contact for clients to address inquiries and resolve any issues, promoting relationship building and client satisfaction
- Improved product knowledge and successfully sold investment accounts
- Submitted multiple CAS and FACT applications for review, incorporating feedback to enhance subsequent submissions.
- Effectively managed multiple deadlines while maintaining high-quality work standards.
- Enrolled for further modules such as credit processes and FACT system training for self-development.
- Cultivated interpersonal skills by building positive relationships with others
General Questions Facilitator
University of Pretoria
02.2024 - 02.2024
- Managed an information station on campus and answered any general question a student might have or referred them to the right place
Deloitte VIBE Participant
Deloitte
01.2024 - 01.2024
- Worked independently and collaboratively as a team
- Used strong analytical and problem solving skills to come up with solutions to challenging situations
- Developed strong organizational, communication and presentation skills through working on a group project. We won the best presentation award
Education
BCom (Hons) - Taxation
University of Pretoria
04.2001 -
BCom - Financial Sciences
University of Pretoria
04.2001 -
Skills
Analytical
Problem-solving
Multitasking and organizing
Attention to detail
Verbal and Written Communication
Financial Statement Analysis
Flexibility
Learning Agility
Certification
FNB Process Efficiency-White Belt
Timeline
FNB Process Efficiency-White Belt
04-2025
Relationship Analyst Trainee
FNB Commmercial
01.2025 - Current
General Questions Facilitator
University of Pretoria
02.2024 - 02.2024
Deloitte VIBE Participant
Deloitte
01.2024 - 01.2024
BCom (Hons) - Taxation
University of Pretoria
04.2001 -
BCom - Financial Sciences
University of Pretoria
04.2001 -
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