Jan Henning
Information Technology Technitian
Universitas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
30
30
Certifications
Work History
Experience Technician
Euro Tech | Unspecified
07.2021 - 12.2022
- Skilled at working independently and collaboratively in team environment
- Learned and adapted quickly to new technology and software applications
- Developed strong communication and organizational skills through working on group projects
- Participated in team projects, demonstrating ability to work collaboratively and effectively
- Organized and detail-oriented with strong work ethic
- Cultivated interpersonal skills by building positive relationships with others
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated leadership skills in managing projects from concept to completion
- Gained strong leadership skills by managing projects from start to finish
- Identified issues, analyzed information and provided solutions to problems
- Managed time efficiently in order to complete all tasks within deadlines
- Paid attention to detail while completing assignments
- Organized and detail-oriented with a strong work ethic
Manager
Matrix
03.2020 - 05.2021
- Developed and maintained relationships with customers and suppliers through account development
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Accomplished multiple tasks within established timeframes
- Cross-trained existing employees to maximize team agility and performance
- Maintained professional, organized, and safe environment for employees and patrons
- Onboarded new employees with training and new hire documentation
- Maximized performance by monitoring daily activities and mentoring team members
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Improved safety procedures to create safe working conditions for workers
- Managed and motivated employees to be productive and engaged in work
- Developed and implemented business strategies to achieve business goals and stay competitive
- Controlled costs to keep business operating within budget and increase profits
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- Improved marketing to attract new customers and promote business
- Planned and budgeted accurately to provide business with resources needed to operate smoothly
- Set aggressive targets for employees to drive company success and strengthen motivation
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Assisted in organizing and overseeing assignments to drive operational excellence
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Leveraged data and analytics to make informed decisions and drive business improvements
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Managed senior-level personnel working in marketing and sales capacities
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Defined clear targets and objectives and communicated to other team members
- Identified and communicated customer needs to supply chain capacity and quality teams
- Established team priorities, maintained schedules and monitored performance
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Developed detailed plans based on broad guidance and direction
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Foreman
03.2017 - 11.2019
- South Coast Maintenance | Unspecified, DUTIES AND ACCOMPLISHMENTS: Painting of complex and Houses Care Taking at holiday Complex Water Proofing
- Tiling
- Building
- Installation of JOJO Tanks from Municipal feed and complete ring to feed from JOJO as backup Normal all day electrical fixes Basic plumbing
- Interacted with employees to demonstrate high standards and mitigate issues effectively
- Reworked positions and workflow based on individual abilities and production targets
- Reviewed project details to specify correct materials and equipment for job sites
- Checked equipment to determine if maintenance was required
- Verified completed projects met approved time, quality, and cost estimates
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions
- Monitored usage of supplies and materials to establish cost effective operations
- Developed and implemented new procedures to increase productivity and constructiveness
- Addressed issues with employees and customers to manage healthy conflict resolutions
- Inspected completed work to verify quality standards and compliance with criteria
- Conducted monthly meetings with employees to discuss safety issues, status and development
- Scheduled job assignments for staff to monitor progress and performance
- Sourced suppliers and purchased necessary materials for work
- Oversaw daily operations at site, keeping team production moving at optimal pace
- Administered disciplinary actions to workers violating safety regulations and company policies
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines
- Prepared and submitted reports on job progress and safety conditions to upper management
- Inspected equipment and tools used for safe operation
- Investigated and reported on accidents, injuries and near-miss incidents
- Provided feedback to workers on job performance and safety procedures
- Established and enforced safety regulations, procedures and standards for construction and extraction workers
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites
Technician
Unified Solution | Unspecified
07.2014 - 02.2017
- REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Installation of CCTV Systems; DSTV; Access Control; Gate Motors Virdi Time and Attending Software and Hardware support Broadband Internet Installation Networks; Data Cabling Sales and Marketing Product knowledge: Hikvision;Provision;Virdi;Secuquip;Mikrotik;Ubiquity and Unifi wireless
- Maintained quality assurance and customer satisfaction objectives
- Completed job reports and logs immediately following service calls
- Organized work to meet demanding production goals
- Performed complex mechanical alignments and equipment calibration to meet quality standards
- Performed troubleshooting and diagnosis on malfunctioning equipment
- Inspected equipment to identify areas of wear or causes of malfunctions
- Applied critical thinking and research to address complex issues
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks
- Observed equipment operation to diagnose and troubleshoot reported issues
- Demonstrated to customers proper methods for operating equipment after it had been installed
- Tested systems, noting issues and completing preventive maintenance
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs
Manager
07.2013 - 06.2014
- PC Pro Shop | Unspecified, REPORTING LINE - REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Stock ordering and controlling Handling of banking and Petty Cash Client service and complains Repair of computers, printers and laptops Installing of photocopiers and printers Networks Computer Training and Software Training Payments to suppliers Sales and Marketing
- Fibre Optics Technitian | Innocron t/a De Bruyn
- Splicing | Engineering | Permanent | Bloemfontein
REPORTING LINE Owner
01.2013 - 07.2013
- REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Installation of CCTV Systems; DSTV; Access Control; Gate Motors Virdi Time and Attending Software and Hardware support Broadband Internet Installation Networks; Data Cabling Sales and Marketing Product knowledge:
- Hikvision;Provision;Virdi;Secuquip;Mikrotik;Ubiquity and Unifi wireless;All types of Switches and Routers from 4 port to 48 port, : Manage all Staff and Staff related queries Ordering of stock and stock control Petty cash and arrange payments of Suppliers Sales and target driving Call outs and customer related queries Training of new staff and product knowledge training Oversea both branches and daily duties, Splicing of new and old networks for MTN,Vodacom,Neotel and other new clients
- Supervise casual doing trenching and quality control.project manager
- Salary: R5 000.00+ Per Month
- Reason for leaving: Unfair Labour Practise
Junior Splicing Technician
De Bruyn's Splicing | Unspecified
01.2013 - 07.2013
- DUTIES AND ACCOMPLISHMENTS: Installing new fiber networks for Neotel;MTN;Vodacom and Sandril
- Supervised casuals on site and give instructions of trenching Fixing tar road crossings with tar Setup networks and installing at clients Testing fiber from point a-b and backwards with results in pdf Splicing fiber on existing networks and new networks Work under ground in Mine setup network cameras
Sales Representative / Client Services
Kloppers | Unspecified
01.2012 - 09.2012
- REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Sales: -Laptops: MSI, DELL, LENOVO, HP, -Shredders, Laminators and Binders: PARROT, FELLOWS, REXEL AND ROYAL -Portable CD/DVD, Home
- Theater Systems, TV's and Printers: CANON, SAMSUNG -Voice Recorders - MP3 Players - Microsoft
- Software - Apple Mac, IMac, Probook, Probook with Retina Display, IPad 2, IPad 3RD Gen, Macbook Air Software and accessories for Mac NAME OF COMPANY: Pay as you Copy NATURE OF BUSINESS Office
- Automation / Wholesale / Distributors REPORTING LINE
IT Field Engineer
ITEC Free State | Unspecified
06.2007 - 07.2009
- REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Install photocopiers and drivers Repair of printers and photocopiers Lexmark Qualified Service Engineer KOTS exams and internal training
IT Administrator
PKF Accountings | Unspecified
01.2006 - 01.2007
- Install photocopiers and drivers Repair of printers and photocopiers Lexmark Qualified Service Engineer
- KOTS exams and internal training REPORTING LINE - REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Server 2003 Linux file and Web Server Maintain Pastel installer and support to clients
Technical & Store Manager
Computer Corporation | Unspecified
06.2005 - 10.2005
- REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Handling of incoming and outgoing stock
- Order of stock and stock control0 Build of computers Software & hardware support Training in software Refilling of cartridges
Site Engineer
Moloko IT (ERS) | Unspecified
01.2003 - 04.2005
- REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Repair and service of printers Software and hardware support CISCO SMB Administrator
Customer Engineer
TCM | Unspecified
07.1998 - 08.2000
- REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Repairs of computers and printers Installations Programming and support
IT Technician
CCD | Unspecified
08.1997 - 06.1998
- REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Build of computers Repairs of computers and printers Sales Stock control Receiving and sending of stock Programming
IT Technician
Chameleon Computers | Unspecified
01.1996 - 07.1997
- Build of computers Repairs of computers and printers Sales Stock control Receiving and sending of stock Programming REPORTING LINE - REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Build of computers Computer repairs Programming Sales - computers and accessories
IT Technician
Comp Import | Unspecified
01.1995 - 07.1995
- Build of computers Computer repairs Programming Sales - computers and accessories REPORTING LINE - REASON FOR LEAVING DUTIES AND ACCOMPLISHMENTS: Build of computers Computer repairs
Education
Apple Product All Products Apple online (ASTO) -
Core ( Apple South Africa )
Johannesburg, GP 01.2021 - 07.2014
Microsoft A+ International -
CompTIA
Bloemfontein, FS 02.2000 - 02.2000
Skills
Teamwork and Collaboration
undefinedCertification
english
Additional Information
- Gender: Male Race: White Highest Education: Professional Qualification Disability: No
- Willing to relocate: Yes
Timeline
Experience Technician
Euro Tech | Unspecified
07.2021 - 12.2022
Apple Product All Products Apple online (ASTO) -
Core ( Apple South Africa )
01.2021 - 07.2014
Manager
Matrix
03.2020 - 05.2021
Foreman
03.2017 - 11.2019
Technician
Unified Solution | Unspecified
07.2014 - 02.2017
Manager
07.2013 - 06.2014
REPORTING LINE Owner
01.2013 - 07.2013
Junior Splicing Technician
De Bruyn's Splicing | Unspecified
01.2013 - 07.2013
Sales Representative / Client Services
Kloppers | Unspecified
01.2012 - 09.2012
IT Field Engineer
ITEC Free State | Unspecified
06.2007 - 07.2009
IT Administrator
PKF Accountings | Unspecified
01.2006 - 01.2007
Technical & Store Manager
Computer Corporation | Unspecified
06.2005 - 10.2005
Site Engineer
Moloko IT (ERS) | Unspecified
01.2003 - 04.2005
Microsoft A+ International -
CompTIA
02.2000 - 02.2000
Customer Engineer
TCM | Unspecified
07.1998 - 08.2000
IT Technician
CCD | Unspecified
08.1997 - 06.1998
IT Technician
Chameleon Computers | Unspecified
01.1996 - 07.1997
IT Technician
Comp Import | Unspecified
01.1995 - 07.1995
english
Spoken Ability: Fluent Written Ability: Advanced
Afrikaans
Spoken Ability: Fluent
Written Ability: Advanced
Skills
Sales
Manager
IT
Fibre Optics
Splicing technitian
Product Knowledge | 3 to 4 years
Rank: Advanced
Civil EngineeringRank: Basic
CCTV | 3 to 4 years
Hardware support | 5 to 6 years
Broadband Internet Access | 3 to 4 years
UniFi | 3 to 4 years Rank: Advanced Router | 1 year or less
LaptopsRank: Basic
Linux | 1 year or less
Rank: Basic
MicroStar InternationalRank: Basic
Microsoft Windows 2003 Server | 1 year or less Rank: Basic
Dell Server HardwareRank: Basic
HP HardwareRank: Basic
Lenovo HardwareRank: Basic
Apple MacRank: Basic
Office AutomationRank: Basic
Computer LiteracyRank: Basic
Next job
Similar Profiles
Alaa ArafaAlaa Arafa
ELV / AV Project Manager at Euro Tech Me DMCCELV / AV Project Manager at Euro Tech Me DMCC
MATHIYAZHAGAN SMATHIYAZHAGAN S
Gas technician at EURO TECH GAS SERVICES LLCGas technician at EURO TECH GAS SERVICES LLC
Adanely BacaAdanely Baca
Administrative Assistant at Euro-Tech Inc.Administrative Assistant at Euro-Tech Inc.