Summary
Overview
Work History
Education
Skills
Training And Workshops
Highest Qualifications
Available Start Date
Personal Information
Job Roles
Timeline
Generic
Jana Crous

Jana Crous

HR Officer
Pretoria

Summary

Being an organized individual I do everything with excellence and will add value and worth to your company. I’m reliable, diligent & have 15 years’ experience in various fields. I am caring and have empathy so I’m willing to go the extra mile. Eager to learn new information and want to know the bigger picture but am detail orientated to receive that goal. I always do my best, because I take pride in who I am, and do my work with integrity.

Overview

17
17
years of professional experience
2009
2009
years of post-secondary education
2
2
Languages

Work History

Virtual Assistant

  • Various tasks for clients. Remote Work

Executive Assistant

GEMS (Government Employee Medical Service)
04.2022 - 08.2022
  • Diary Management
  • Support to Team Division
  • Management of Boardroom Bookings
  • Creating PR’s on AX System
  • Liaise with other Divisions
  • Participate in the EA Forum
  • Credit Card reconciliation for Executive
  • Purchase Refreshments for division
  • Travel Arrangements
  • All other admin support and ad-hoc duties
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.

Office Manager

  • Human Resources
  • Onboarding of new employees (Company Benefits, Personal Info etc.)
  • Inductions. Terminations. Audit & record annual leave credits
  • Receive monthly site reports to be processed as bonuses into salaries
  • Help employees with any enquiries
  • Claim Boarding Passes for travel miles
  • Maintaining and implementing policies and procedures
  • Maintaining and implementing disciplinary code and IR issues
  • Manage day-to-day office responsibilities
  • Travelled to collect and deliver documents, products etc.
  • Management of Boardroom Bookings
  • Purchase of supplies. (Stationary, Kitchenware, Cleaning products, Printer Ink & Paper, PPE etc.)
  • Manage office maintenance interaction with landlords and office park management
  • Office Lease Renewals
  • Liaison with IT where technical issues arises
  • Filing
  • Annual renewal of legislation documentation E.g. BEE Certification
  • Letters of Good standing with government (COID)
  • Tax Clearance Certificate

Executive Assistant & Transformation Officer

  • Provide administration support to Transformation Director, HR Manager and Training Manager
  • Inventory management. Monitoring and ordering stationary and other items for office use.
  • Undertake office telephone reception including screening calls, taking messages and assisting if possible.
  • Responsible for various errands for the Transformation Director, HR Manager and Training Manager
  • Dealing with post, faxes, internal and external email enquiries
  • Drafting and sending letters on behalf of director
  • Diary Management and scheduling of meetings
  • Credit card expenditure & recon of Transformation- and HR Director
  • Travel Arrangements
  • Constructing payments for donations, accommodation, travel expenses, training providers etc.
  • Manage an expenditure of all payments
  • Writing and distributing meeting minutes for general meetings
  • Secretary in meetings
  • Assisting with the agenda and minutes ensuring all necessary documents are prepared on schedule
  • All other admin support and ad-hoc duties

Senior Human Resources & Industrial Relations Officer (HR & IR)

  • Responsible for Career Management
  • Performance Appraisal, Career planning, ‘Employee of the month’, employee wellness and restructuring employees to best benefit.
  • Update system in case of a job change
  • Receiving CV’s and arrange interviews with promising candidates.
  • Conducting temporary and permanent contracts.
  • Personnel Administration
  • Maintenance of Employee records
  • Telephonic confirmation of employment
  • Drafting Job change and salary increase letters
  • Working daily with Head of Departments and Safety Officer
  • Capturing data (New contracts, warnings, personal information, leave record) onto “Softline VIP Payroll and HR Premier”
  • Any HR related enquiries: contracts of employment; company benefits (medical aid; annuities), minimum wages, working hours.
  • Handling Union & Shop Steward matters together with HR Manager
  • Establishing and supervising Workers Committee:
  • Handling related requests such as salaries, lockers, transport, social matters (e.g. Soccer day).
  • Coordinating taxi transport for different shifts, including nightshift.
  • Corresponding with taxi services and training companies to keep good working relations.
  • Receiving Taxi Invoices.
  • Assisting HR Manager with administration of disciplinary hearings, CCMA cases, possible retrenchments etc.
  • Responsible for administration of monthly statistics of warnings and incidents.
  • Issuing warnings (Verbal, Written and Final) for certain offences.
  • Assuring that managers have the disciplinary codes and criteria’s.
  • Arrange payment for fixed-term workers
  • Skills Development: (FOODBEV SETA & SERVICES SETA)
  • ATR (Annual Training Report)
  • WSP (Workplace Skills Plan)
  • Coordinating various types of training as required. (Internal, external, in-house): Forklifts, First Aid, Fire Fighting, Tractor, Safety.
  • Obtaining information like NQF Levels / Accreditation from Training Institutions
  • Maintaining planned and actual training
  • Submission of reports to government on time according to legal requirements and keep proof of Expenditures on record
  • Establishing and supervising the Skills Development Committee
  • Employment Equity:
  • WFP (Workforce Profile)
  • Assisting with planning of EE Plan, company targets and goals
  • Submission of reports (EEA2&EEA4) to government according to legal requirements
  • Establishing & supervising Employment Equity Committee
  • Ad hoc Responsibilities
  • Receptionist
  • Typing confidential letters
  • Acting as secretary at meetings and schedule meetings
  • Arranging accommodation when needed
  • Supervising of employees at the central monitoring area (Camera Security) (Coordinating time tables / off weekends etc.)
  • Managing petty cash
  • Coordinating logistics of outgoing truckloads (toll gate fees and meal allowances allocated to drivers)

Communications Officer

Plus 50 Magazine
05.2024 - Current


  • Collaborated with cross-functional teams to ensure consistent messaging across all platforms and materials.
  • Produced engaging multimedia content such as videos and infographics to support various marketing efforts.
  • Conducted thorough market research to inform strategic communication decisions aligned with organizational goals.
  • Streamlined internal communication processes for improved information dissemination and employee engagement.

Virtual Assistant

GEMS
03.2022 - 06.2022
  • Fixed Term Contract End

WOODGROVE TECHNOLOGIES INTERNATIONAL
06.2018 - 06.2020
  • Company Overview: Engineering - Mineral Processing (Head Office in Toronto, Canada)
  • Engineering - Mineral Processing (Head Office in Toronto, Canada)
  • Retrenchment of SA Branch due to Covid

VKB AGRICULTURE
04.2015 - 05.2018
  • Company Overview: Company Groups: NTK (Limpopo), Grain Field Chickens, Nu-Pro, Free State Oil (FS Oil), Crown Bag, Triple V Animal Feeds
  • Company Groups: NTK (Limpopo), Grain Field Chickens, Nu-Pro, Free State Oil (FS Oil), Crown Bag, Triple V Animal Feeds
  • Reason for resigning: Head Hunted – Career Opportunity

VKB FLOUR MILLS
02.2008 - 03.2015
  • Company Overview: Previously Kromdraai’s Best Milling (Provides South Africa with cake flour and bread. (Super Sure) Bakery on premises providing bread, buns etc.)
  • Previously Kromdraai’s Best Milling (Provides South Africa with cake flour and bread. (Super Sure) Bakery on premises providing bread, buns etc.)
  • Reason for resigning: Career opportunity

Education

Honors - Industrial Psychology

NORTH WEST UNIVERSITY

Bachelor of Arts - Communication Studies

NORTH WEST UNIVERSITY
01.2004 - 01.2006

Grade 12 - undefined

Wilgerivier High school

Skills

  • Organised and detail orientated

  • Administration

  • Critical thinking

  • Problem-solving

  • Teamwork

  • Collaboration

  • Professional work ethic

  • Leadership

  • Interpersonal Skills

  • Written communication

  • Verbal communication

  • Customer service attitude

  • Committed to Confidentiality

  • Time management

  • HR Premier

  • Sage People (VIP)

  • MS Excel

  • MS Outlook

  • MS Word

  • PowerPoint

  • Publisher

  • Internet

  • Microsoft Teams

  • BEE Navigator

  • Expensify App

  • AX System (PR’s)

  • Unix (Hoofraam)

Trello, Slack

  • Zoom

  • Mondaycom

  • Canva

Customer service

Microsoft office

Training And Workshops

  • 2022, SDF (Skills Development Facilitator)
  • 2021, TEFL CERTIFICATE (Teaching English as a Foreign Language)
  • 2019, First Aid Training
  • 2018, BBBEE Fundamentals
  • 2017, VIP Sage People System; Basic Navigation, Skills Development Module, Employment Equity Module
  • 2015, VIP Sage HR Premier, Employment Equity Module
  • 2015, VIP Sage HR Premier, Skills Development Module
  • 2014, VIP Sage Intelligence Reporting
  • 2014, VIP Personnel History Workshop
  • 2014, VIP Skills Workshop
  • 2014, VIP Employment Equity Workshop
  • 2013, Time Management
  • 2012, Business Communication
  • 2012, Cultural awareness and diversity in the workplace
  • 2012, Leadership Concepts
  • 2012, Microsoft Office Excel
  • 2011, Conducting a disciplinary hearing
  • 2009, VIP Payroll Training (Skills Workshop, Employment Equity Workshop, Personnel History Workshop)
  • 2007, Several workshops on ethics and diversity
  • 2007, Training and development of employee needs
  • 2004, Workshops on writing

Highest Qualifications

  • Honours, Industrial Psychology
  • BA, Communication

Available Start Date

Immediately

Personal Information

Driving License: Valid licence and own vehicle

Job Roles

  • SDF (Skills Development Facilitator)
  • Virtual Assistant
  • Office Manager
  • Executive Assistant (EA) / Personal Assistant (PA)
  • Senior HR & IR Officer
  • Receptionist
  • Communication Officer

Timeline

Communications Officer

Plus 50 Magazine
05.2024 - Current

Executive Assistant

GEMS (Government Employee Medical Service)
04.2022 - 08.2022

Virtual Assistant

GEMS
03.2022 - 06.2022

WOODGROVE TECHNOLOGIES INTERNATIONAL
06.2018 - 06.2020

VKB AGRICULTURE
04.2015 - 05.2018

VKB FLOUR MILLS
02.2008 - 03.2015

Bachelor of Arts - Communication Studies

NORTH WEST UNIVERSITY
01.2004 - 01.2006

Virtual Assistant

Office Manager

Executive Assistant & Transformation Officer

Senior Human Resources & Industrial Relations Officer (HR & IR)

Grade 12 - undefined

Wilgerivier High school

Honors - Industrial Psychology

NORTH WEST UNIVERSITY

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Jana CrousHR Officer