Jan Andries Nagel
IT Administrator
George
Summary
Detail-oriented and solutions-driven IT Administrator with strong experience in infrastructure support, systems integration, security solutions, and business optimization. Proven ability to support multi-user environments, manage servers, and improve operational efficiency. Currently expanding skills in Data Analytics and AI tools.
Overview
11
11
years of professional experience
Work History
IT Administrator
IPMG
George
12.2020 - Current
- Deliver end-to-end IT support across hardware, software, networks, and cloud-enabled systems for multi-user environments
- Lead business process optimization through technology-driven solutions and systems integration
- Design and manage cross-platform dashboards and business intelligence reports to support executive decision-making
- Provide IT governance, risk, and compliance (GRC) support, including independent ICT reviews and oversight
- Implement and manage digital and physical security controls, ensuring compliance and risk mitigation
- Plan and execute IT strategy, system rollouts, and project delivery aligned with business objectives
- Conduct training, onboarding, and facilitation on IT-enabled platforms and tools
- Support remote and hybrid work environments, ensuring uptime, security, and user productivity
- Act as a trusted advisor on technology-enabled strategy and operational improvement
- Developed multi-site IT execution strategies, aligning work orders at 14 locations to effectively align available resources with historical service data.
IT Administrator
Lumenrock Accounting Consultants
George
08.2015 - 11.2022
- Managed and maintained Microsoft RDS environments and Linux-based SQL servers
- Provided network, desktop, and infrastructure support for internal users
- Performed server maintenance, system monitoring, and troubleshooting
- Assisted with backup management, system reliability, and data integrity
- Supported day-to-day IT operations in a professional services environment
- Developed multi-site IT execution strategies, aligning work orders at 6 locations to effectively align available resources with historical service data.
Education
Bachelor of Science - Information Technology Studies
University of South Africa (UNISA)
George01.2020
High School Diploma -
PW Botha College
George01.2011
Skills
IT asset management
Hardware troubleshooting
Remote support
Network administration
Backup solutions
Software installation
Server management
Accomplishments
- - 5-Star Achievement Award (2016)
- - Metric Prefect (2011)
References
Available on request
Timeline
IT Administrator
IPMG
12.2020 - Current
IT Administrator
Lumenrock Accounting Consultants
08.2015 - 11.2022
Bachelor of Science - Information Technology Studies
University of South Africa (UNISA)
High School Diploma -
PW Botha College