JAN MONONYANE
TSHWANE,SOUTH AFRICA
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
6
6
years of professional experience
Work history
Back of house & Front of house
Nando's Chickenland
PRETORIA
11.2016 - 12.2021
- Worked flexible hours, covering nights, weekends and bank holidays.
- Oversaw daily operations ensuring consistency in quality and service delivery.
- Improved customer satisfaction with preparation of meals according to dietary requirements.
- Followed food safety policies to reduce risk of cross-contamination and maintain high hygiene standards.
- Trained new staff members on grilling techniques enhancing overall team productivity.
- Assisted in food preparation, resulting in timely service delivery.
- Upheld health and safety standards by regularly sanitising hands and work areas.
Shop assistant
Shoprite
PRETORIA
05.2016 - 11.2016
- Assisted in inventory counts, maintaining accurate records.
- Greeted every customer warmly, promoting friendly atmosphere.
- Upheld company policies whilst dealing with returns and exchanges.
- Collaborated effectively with team members during busy periods.
- Assisted customers in finding desired items to enhance their shopping experience.
- Improved product visibility with strategic shelf arrangements.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
Education
Matric -
Hlalakahle Secondary School
Skills
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Quality Assurance
- Upselling
Languages
English
Advanced
Sepedi
Advanced
Isizulu
Advanced
References
References available upon request.
Timeline
Back of house & Front of house
Nando's Chickenland
11.2016 - 12.2021
Shop assistant
Shoprite
05.2016 - 11.2016
Matric -
Hlalakahle Secondary School