Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Hi, I’m

Jan Grove

Parts Manager
Johannesburg
Jan Grove

Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Good motivator and planner with in-depth understanding of parts, vendors and customer needs.

Focused Parts Manager well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 20 years of progressive experience in field.

Overview

18
years of professional experience
3
years of post-secondary education
1
Certification
2
Languages

Work History

Hyundai Bryanston
Johannesburg

Parts Manager
06.2018 - 10.2022

Job overview

  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Ordered parts for customers, repair shops, and service departments for use in Hyundai vehicles.
  • Trained team members in successful strategies to meet operational and sales targets.

Kia Roodepoort
Johannesburg

Parts Sales Executive
07.2015 - 05.2018

Job overview


  • Full parts sales function. Acting as 2IC to the parts manager.
  • Skilled at working independently and collaboratively in a team environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Promoted and transferred to Hyundai Bryanston


Massey Ferguson
Malalane

Aftersales Manager
06.2015 - 06.2016

Job overview


  • Full management function of the aftersales department at a dealership, including two workshops and two parts departments.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Hyundai The Glen
Johannesburg

Parts Manager
03.2014 - 05.2015

Job overview

  • Trained team members in successful strategies to meet operational and sales targets.
  • Inventory management and warehouse management
  • Marketing the department’s services and goods to internal and external clientele
  • Managing the department’s financial soundness and profitability
  • Implementation of the CDK (Keyloop) Autoline Drive DMS system

Hyundai Randburg
Johannesburg

Parts Manager
07.2011 - 02.2014

Job overview

  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Inventory management and warehouse management
  • Marketing the deparment’s services and goods to both internal and external clientele
  • Transfered to Hyundai The Glen within the same group

Kia Roodepoort
Johannesburg

After Sales Manager
01.2010 - 07.2011

Job overview

  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed both the Workshop and Parts Departments
  • Won the “Dealer of the Year” award for the branch, both nationally and internationally
  • Won “Parts Department of the Year” nationally
  • Transferred to Hyundai Randburg within the same group

Kia SA National Distribution Centre
Johannesburg

Parts Dealer Liaison Officer
02.2005 - 12.2009

Job overview

  • Identified issues, analyzed information and provided solutions to problems.
  • Support with parts Interpretation for 45 dealerships country wide
  • Training dealer staff to use various software applications
  • Compilation and publishing of parts quick references
  • Submission of price lists to IFM Europe for inclusion on the Microcat interface
  • Liaison with Mobis’ technical team regarding queries relating to parts interpretation and technical issues arising from Mobis WPC
  • Accepted an offer to join the retail operation at Kia Roodepoort, within the same holding company

Education

Florida High School
Johannesburg

High School Diploma
01.1987 - 12.1987

University Overview

Computer Training Institute
Bedfordview

Certificate from Information Technology Engineering
01.2009 - 03.2011

University Overview

Skills

Customer Relations

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Accomplishments

Accomplishments

Gold Award, Hyundai Accessory Dealer of the Year 2021


Bronze Award, Hyundai Accessory Dealer of the Year 2020


Top Achiever in parts sales, Kia Motors 2017


Dealer of the Year award at Kia Roodepoort 2010, both Nationally and Internationally


Parts Department of the Year award at Kia Roodepoort 2010, Nationally

Software

Microsoft Office Suite

Certification

MPME Online Parts Training Program

Timeline

MPME Online Parts Training Program

06-2021
Parts Manager
Hyundai Bryanston
06.2018 - 10.2022
Parts Sales Executive
Kia Roodepoort
07.2015 - 05.2018
Aftersales Manager
Massey Ferguson
06.2015 - 06.2016
Parts Manager
Hyundai The Glen
03.2014 - 05.2015
Parts Manager
Hyundai Randburg
07.2011 - 02.2014
After Sales Manager
Kia Roodepoort
01.2010 - 07.2011
Computer Training Institute
Certificate from Information Technology Engineering
01.2009 - 03.2011
Parts Dealer Liaison Officer
Kia SA National Distribution Centre
02.2005 - 12.2009
Florida High School
High School Diploma
01.1987 - 12.1987

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Jan GroveParts Manager