Jan Bongani Mahlangu
Summary
Detail-oriented Credit Clerk and results-driven Sales Agent with expertise in Loan Documentation, Credit Assessment, and Account Management. Evaluates credit risks, enhances client relationships, and drives customer satisfaction through effective communication and problem-solving. Highly organised and skilled in managing financial records and facilitating approval processes. Committed to supporting financial operations with integrity and efficiency.
Overview
3
3
years of professional experience
Work History
Credit Clerk / Sales Agent/ Driver
Kwamhlanga Build it
Kwamhlanga
04.2023 - Current
- Utilised financial ratios and other analytical tools to evaluate client financial health.
- Educated customers about conditions of credit and loans, repayment requirements and loan periods.
- Answered customer inquiries concerning credit standing, loan balances and penalties.
- Advised customers on best available loan products and credit options.
- Submitted credit and loan applications to underwriters for verification and recommendations.
- Negotiated terms with clients to secure payment arrangements within risk parameters.
- Provided exceptional service to clients, resolving queries related to their credit facilities.
- Responded to customer enquiries regarding credit terms, providing clear and helpful information.
Education
Grade 12 -
Musa Secondary School
Kwamhlanga, GP01-2015
Building Sciences - My 3rd Year
Tshwane University of Technology
Kwamhlanga, Mpumalanga01-2022
Skills
- Loan documentation
- Credit assessment
- Credit risk analysis
- Invoice processing
- Account management
- Sales strategy
- Client relationship management
- Customer service
- Problem-solving
- Issue resolution
- Attention to detail
- Critical thinking
- Time management strategies
- Time-management
- Teamwork
- Team support
- Communication skills
- Risk evaluation
- Computer literacy
Personal Information
- ID Number: 9505096259089
- Criminal Record: None
Languages
Isindebele
Proficient
C2
English
Advanced
C1
Custom
Stephens Mmoloko,Supervisor, 0139478383
Timeline
Credit Clerk / Sales Agent/ Driver
Kwamhlanga Build it
04.2023 - Current
Grade 12 -
Musa Secondary School
Building Sciences - My 3rd Year
Tshwane University of Technology