JAMES SIBUSISO SETAI
Software Developer
Midrand
Summary
James Sibusiso Setai is an accomplished IT professional with a Diploma in Information Technology from Central University of Technology, specializing in web development and database administration. With extensive experience in software development and IT support, he has successfully worked in roles at BMW Plant Rosslyn and RTMC, demonstrating skills in Java, C#, SQL, and ASP.NET Core. James is known for his ability to optimize system performance, develop innovative solutions, and maintain strong relationships with stakeholders, ensuring efficient and effective project execution.
Overview
8
8
years of professional experience
Work History
Software Developer
RTMC - Road Traffic Management Corporation
05.2021 - Current
- Building and maintaining healthy and sustainable relationships with stakeholders
- Gathering feedback from stakeholders to improve and optimize service delivery
- Identifying issues and problems within allocated area and making recommendations to implement changes
- Investigating and addressing problems in the most appropriate manner
- Providing updated reports in the area of responsibility to support decision-making
- Dealing with customer complaints quickly and effectively
- Ensuring regular communication with customers
- Sharing customer feedback with team members to ensure customer service is improved
- Participating in Scrum Meetings and Daily Stand-ups
- Receiving new issues assigned by Team Leader: Software Development
- Analyzing assignments and planning implementation and unit tests
- Implementing changes as reviewed and releasing code for the build process
- Supporting existing and developing new functionality and components
- Refactoring and improving the code
- Working effectively in a team environment and following/developing product software development processes and standards
- Evaluating and improving application performance and high availability features
- Creating unit and integrated system tests
- Building and deploying the system on an application server
- Performing root cause analysis on bugs to find and fix the cause of a problem in an integrated system.
Process Supporter
BMW Plant Rosslyn
07.2018 - 07.2020
- Ensuring safe and efficient operation of all assigned equipment
- Following the Quality Management System (QMS)
- Achieving hourly volume targets through meantime to repair and mean-time between failures
- Identifying non-conformances, providing all customer concerns to the associates, initiating problem solving, and implementing robust processes to exceed customer satisfaction
- Ensuring process adherence, optimizing and observing core processes through daily process confirmation
- Controlling and contributing to the allocated section budget
- Maintaining a healthy and safe environment through enforcing compliance to IMS requirements
- Ensuring versatility within the team through coaching, training, and development
- Monitoring production-end devices or processes and reporting problems to relevant manager
- Maintaining accurate documentation/records relative to safety, quality, and productivity
- Following standard operating procedures, safe operating practices, 5S, standard work, and other lean manufacturing principles
- Supporting a life-long learning environment, enhancing own skills as well as assisting in the development of other team members.
IT PEG Systems Intern
BMW Plant Rosslyn
12.2016 - 11.2017
- IT security and PCs maintenance
- Ensuring that BMW production (Windows-PEG) PCs are protected from malicious malware and data loss
- Ensuring that BMW production (Windows-PEG) PCs are working properly
- Developing patching tools using Visual Basic
- Doing maintenance on existing systems
- Network configuration
- Installing BMW operating system (Track-site Client) on production PCs
- Creating backups and preparing backup strategies and solutions
- Updating relevant IT systems with accurate data about all Production End Devices and Software Assets
- Assisting in maintaining software applications, operating systems, and regular maintenance
- Managing software installation, license tracking, and security of Production computers, industrial terminals, laptops, and other End Devices
- Writing technical procedures and documentation for the applications
- Preparing strategies and procedures involved in protecting the database against data loss and reconstructing the database after any kind of data loss
- BMW Production and Office LAN/WAN Design and Maintenance
- Giving input in the development of Department's ICT Policies
- Installing, configuring, and implementing network, hardware, and software
- Performing daily remote/on-site faults/calls troubleshooting.
Education
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STC College
Information Technology
Central University of Technology
Harmony High School
Skills
Angular/Typescript
Personal Information
- ID Number: 8909045246083
- Date of Birth: 09/04/89
- Driving License: Code 08
References
- Mr. Retabile Sejosing, BMW Plant Rosslyn, IT PEG Systems Specialist, 012 522 4693 / 071 666 4693, retabile.sejosing@bmw.co.za
- Miss. Yolanda Kupa, BMW Plant Rosslyn, Production Engineer, 071 666 4423, yolanda.kupa@bmw.co.za
- Mr. Khaya Simelane, BMW Group America, HOD Integration Ext. and Aeroacoustics, simelane.khaya@bmw.com/simelane.khaya@gmail.com
- Mr. Lehana Mokoena: RTMC, Senior Software Developer, 072 102 3059, Lehana.Mokoena@rtmc.co.za
Timeline
Software Developer
RTMC - Road Traffic Management Corporation
05.2021 - Current
Process Supporter
BMW Plant Rosslyn
07.2018 - 07.2020
IT PEG Systems Intern
BMW Plant Rosslyn
12.2016 - 11.2017
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STC College
Information Technology
Central University of Technology
Harmony High School
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