james phaleng
johannesburg
Summary
Results-driven professional with expertise in customer relationship management and tailored service solutions. Achieves service delivery goals through maintaining high-quality standards during customer interactions. Collaborates effectively to meet client needs and enhance satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
maitanance manager
intundla game lodge and bush spa
pretoria, south africa
10.2020 - Current
- Cultivated work environment emphasizing personal responsibility and continuous improvement to enhance team accountability and quality outcomes.
- Managed organisational resources to fulfill administrative and operational needs while ensuring compliance with budgetary guidelines and maintaining quality and schedule standards.
contruction
selfemployed
johannesburg and pretoria, south africa
03.2018 - 10.2020
- Met service delivery goals by maintaining quality standards during customer interactions.
- Collaborated with customers to identify needs and provide tailored service solutions.
driver,manager
mag projets
johannesburg, south africa
01.2006 - 02.2017
- driving,building,paintings,tiling,plumbing,electrical,capenting,roofing
Education
secondary school
kgaba secondary school
limpopo provinceSkills
- Customer relationship management
- Resource allocation
- Quality assurance
- Budget management
Languages
English
Advanced
C1
Afrikaans
Elementary
A2
Certification
- [Area of study] midas earth cote tradition remixed paints
Interests
- church
- reading
- learning new skils
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of projects.
- Recognised by management for outstanding workmanship leading to happy clients.
Additional Information
- excellent communication
- trustworthy
- hardworking
- reliable
Timeline
maitanance manager
intundla game lodge and bush spa
10.2020 - Current
contruction
selfemployed
03.2018 - 10.2020
driver,manager
mag projets
01.2006 - 02.2017
secondary school
kgaba secondary school