Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
JAMES MADGE

JAMES MADGE

SALES ASSOCIATE
Plettenberg Bay,western cape

Summary

I Entered' the Work force with an Education in Computer Bookkeeping and Accounting, after my first exposure to Sales and Business Management, I decided I Really Enjoyed and Excelled in Sales and Marketing.

I have studied many Sales and Marketing strategy techniques and Articles Published on the Subject.

Including Psychology and Human Behavior, relating to sales and Marketing


Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Sales Associate

Harding Brothers Retail
09.2020 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Business Computing - Business Economic's, Business Management,

Boston Computer School
01.1993 - 12.1995

Skills

Sales trends

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Additional Information

I have added a list of a number but not all the trainings i have successfully completed


Appreciating Personality Differences (ILT)

Alaska Ports & Glaciers (CBT)

Appreciating Personality Differences (ILT)

Building Excellent Passenger Relationships

CARE Training - 2 Hour

Making Great First and Last Impressions (ILT)

Onboard Experience (CBT)Onboard Revenue (CBT)

PCL Navigating Experience Ownership - Teammates

Sales Success - Best-fit Solution (ILT)Sales Success - Building Trust (ILT)

Timeline

Sales Associate - Harding Brothers Retail
09.2020 - Current
Boston Computer School - Business Computing, Business Economic's, Business Management,
01.1993 - 12.1995

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