JamaaL Burnett
Atlanta,GA
Overview
4
4
years of professional experience
Work History
Painter Laborer
ELAVATED HOMES INC
06.2022 - Current
- Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
- Used brushes, spray guns and paint rollers to paint surfaces.
- Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Used sandpaper, scrapers, grinders and steel wool to smooth surfaces.
- Removed fixtures such as pictures, doorknobs, lamps and electric switch covers prior to painting.
- Corrected surface imperfections by filling cracks, holes and joints.
- Primed and sealed surfaces to best support paint coats.
- Applied caulk, putty and plaster to walls using correct techniques to achieve professional finishes.
- Performed regular preventive maintenance on tools and equipment to support best quality of work.
- Achieved optimal adherence by washing, treating and sanding surfaces.
- Conducted final work check to assess quality and make corrections if necessary.
- Trained new staff on initial setup routines and continual work monitoring procedures.
- Interacted with clients to report progress and verify timetable for completed work.
Truck Driver
Independent Loaders
05.2022 - Current
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maximized load safety by balancing, securing and weighing products.
- Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Contacted customers to report delayed delivery times.
Front Desk Clerk
Super 8 Motels
12.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Maintained transaction security by verifying payment cards against identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Used internal software to process reservations, check-ins and check-outs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Resolved service-related problems and documented actions in system.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Updated customer accounts with add-on room charges, minibar use and room service bills.
Front Desk Agent
Econolodge
07.2020 - 06.2021
- Front Desk
- Multi-line Phone Systems
- Customer Service
- Cash Handling
- Night Audit
- Laundry
- Cleaning Experience
- Assistant Manager Experience
- Guest Relations Experience
- Auditing
- Serving Experience
- Certifications and Licenses
- Forklift Certified
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collected room deposits, fees and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Answered multi-line phone system and greeted callers enthusiastically.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Confirmed relevant guest information and payment methods to prevent fraud.
Delivery Driver
UPS
03.2020 - 05.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Created and submitted delivery and DOT logs.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Planned delivery routes and most efficient methods of distribution.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
- Recorded each delivery using proper paperwork before leaving warehouse.
- Loaded and unloaded Number delivery vans per shift.
Education
Diploma -
Gordon Tech Highschool
Chicago,il07.1995
Additional Information
- Willing to relocate: Anywhere
Timeline
Painter Laborer
ELAVATED HOMES INC
06.2022 - Current
Truck Driver
Independent Loaders
05.2022 - Current
Front Desk Clerk
Super 8 Motels
12.2021 - 04.2022
Front Desk Agent
Econolodge
07.2020 - 06.2021
Delivery Driver
UPS
03.2020 - 05.2021
Diploma -
Gordon Tech Highschool