Jadene Jacobs
Receptionist
Tongaat
Summary
Results-driven Administrative and Customer Service Professional with experience in financial services, education administration, and client relations. Skilled in managing office operations, handling confidential information, and delivering high-quality support in fast-paced environments. Recognized for strong organizational and communication skills, with a proven ability to prioritize tasks and perform under pressure.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
Receptionist
Zimbali Lakes Resort
04.2026 - Current
- Managed front desk operations.
- Coordinated scheduling and appointments, for Golf bookings and Gym.
- Responded to guest inquiries, facilitating information flow and improving service quality.
- Maintained organized reception area, contributing to a professional and welcoming environment.
Rapid Response Consultant
National Debt Counsellors
01.2022 - 03.2026
- Handling financial details in compliance with legal guidelines
- Acting liaison between clients and creditors
- Data Capturing
- Printing, organizing and filing of documents
- Reviewing, managing and resolving client complaints
- Issuing of clearance certificates and assisting clients with debt rehabilitation strategies
Marketing Manager & Specialist
Parkview Primary School
01.2016 - 01.2017
- Provided Administrative support - maintained timetables, notice boards and filing systems
- Assisted with school finances, pupil admissions and database management
- Managed library operations - including circulating, maintenance and reading programs.
Education
High School Diploma -
Schoonspruit Secondary School
Malmesbury, South Africa 04.2001 -
Skills
Office Administration & filing system
Customer service & client support
Financial administration & record management
Library and information management
MS Office & Digital systems (SLIMS, Libwin)
Certification
Library Information science
Timeline
Receptionist
Zimbali Lakes Resort
04.2026 - Current
Rapid Response Consultant
National Debt Counsellors
01.2022 - 03.2026
Marketing Manager & Specialist
Parkview Primary School
01.2016 - 01.2017
High School Diploma -
Schoonspruit Secondary School
04.2001 -