Jade Steyn
Operational Risk Manager
Johannesburg
Summary
Experienced Operational Risk Manager with a proven track record at Investec for Business, embedding the Group risk framework into operations and fostering strong stakeholder relationships. Recognised for leading initiatives in risk identification, incident management, and control monitoring in collaboration with senior leadership, Internal Audit, and Compliance. Known for a practical, value-driven approach to risk management and ready to step into a strategic leadership role to strengthen risk culture and support mid-market growth objectives.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Operational Risk Manager
Investec For Business
Johannesburg, South Africa
11.2023 - Current
- Leads the implementation of operational risk strategy across business units, embedding risk practices into daily operations.
- Proactively identifies and monitors key risks, ensuring accurate event capture, reconciliation, and root cause analysis.
- Partners with business leaders to strengthen risk awareness, drive improvements, and oversee mitigation efforts.
- Develops and tracks key risk indicators, supports scenario planning, and delivers risk insights to stakeholders.
- Promotes a strong risk culture through training, knowledge sharing, and stakeholder engagement.
- Supports governance, business continuity, and crisis management processes, while contributing to strategic risk initiatives.
Internal Audit Manager
Nutun Ltd (formerly Known as Transaction Capital)
11.2022 - 09.2023
- Fostered strong working relationships with senior management, building trust and confidence across all organisational levels.
- Collaborated in developing and executing the internal audit plan, implementing robust procedures to identify and mitigate risks throughout the audit process.
- Ensured adherence to the annual internal audit plan, effectively managing workload for timely and high-quality completion of audits.
- Determined audit scope, conducted internal audits, and managed insights and actions derived from the audit findings.
- Reviewed working papers to ensure documentation aligned with audit scope and objectives.
- Conducted thorough risk assessments and identified weaknesses in procedures and controls, leading to the recommendation and implementation of effective improvements.
- Collaborated with cross-functional teams to foster a culture of risk awareness and accountability.
- Prepared detailed reports that effectively communicated operational challenges and provided feasible recommendations to stakeholders.
- Conducted periodic reviews of internal audit projects, from planning to reporting, to ensure adherence to IA methodology and quality standards.
- Supported and mentored junior audit team members, enhancing overall performance and quality.
- Provided training and facilitated upskilling initiatives to strengthen the capabilities and knowledge of the team.
- Assisted in updating the IA methodology and delivered training to ensure understanding and application of changes.
- Contributed to the implementation of ALICE, a digital platform for continuous monitoring.
- Assisted with IT general controls reviews and incorporated access management and change management aspects into operational reviews.
Group Internal Auditor
Nutun Ltd (formerly Know as Transaction Capital)
07.2020 - 10.2022
- Contributed to the development of the internal audit plan, establishing comprehensive procedures to identify and manage risks throughout the audit process.
- Oversaw and coordinated audit activities across multiple business units within the organisation, ensuring consistency and alignment with the organisation's objectives and policies.
- Conducted internal audits of financial and departmental operations, including the execution of process walkthroughs and effectiveness testing to ensure compliance with established procedures.
- Identified and reported audit issues, providing insightful recommendations to enhance internal controls and optimise operational efficiency.
- Reviewed working papers and reports from peers, offering valuable feedback and ensuring accuracy and completeness.
- Assisted with the implementation of ALICE, a digital platform for continuous monitoring.
- Coordinated with external auditors on combined assurance reviews, fostering effective collaboration and alignment.
Internal Auditor
Nutun Business Services (Pty) Ltd
01.2016 - 06.2020
- Documented and evaluated business processes.
- Reviewed internal controls and identified potential control system and process weaknesses requiring attention and resolution.
- Collaborated effectively with team members and stakeholders, actively participating in meetings, discussions, and presentations related to audit findings, recommendations, and progress.
- Documented results using internal methodologies set out in the organisation's audit manual.
Internal Audit Trainee
BDO Risk Advisory Services (Pty) Ltd
01.2014 - 12.2015
- Assisted in documenting business processes, including flowcharts, narratives, and control matrices, to gain insights into the control environment and identify control gaps or weaknesses.
- Assisted in conducting internal audit reviews (under the supervision of auditors) by performing audit procedures, gathering relevant information, and documenting audit findings in accordance with established audit plans and procedures.
- Contributed to the preparation of audit reports by documenting audit findings, recommendations, and supporting evidence in a clear and concise manner.
- Worked to develop a working knowledge of the company's audit approach, tools and methods.
Education
Certified Internal Auditor -
Institute of Internal Auditors
BCom Honours - Internal Auditing
University of Pretoria
BCom - Accounting Sciences
University of Pretoria
Skills
- Communication
- Relationship building
- Compliance and internal control
- Risk management
- Problem solving
- Critical thinking
- Continuous improvement
Timeline
Operational Risk Manager
Investec For Business
11.2023 - Current
Internal Audit Manager
Nutun Ltd (formerly Known as Transaction Capital)
11.2022 - 09.2023
Group Internal Auditor
Nutun Ltd (formerly Know as Transaction Capital)
07.2020 - 10.2022
Internal Auditor
Nutun Business Services (Pty) Ltd
01.2016 - 06.2020
Internal Audit Trainee
BDO Risk Advisory Services (Pty) Ltd
01.2014 - 12.2015
BCom Honours - Internal Auditing
University of Pretoria
BCom - Accounting Sciences
University of Pretoria
Certified Internal Auditor -
Institute of Internal Auditors