JADE MORRIS
Cabin Crew
CAPE TOWN
Summary
Motivated team player and results-driven leader. A loyal employee with a dynamic background and 3+ years of experience at a small cosmetics company. Proven ability to maintain positive communication with both customers and team members. Eager to contribute adaptability, friendly personality and attention to detail to ensure exceptional service standards.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Production Manager
The Pink Lab
Cape Town
01.2022 - Current
- Slashed average order lead time in half from a 6 week lead time to 3 weeks by streamlining the production line.
- Delivered direct feedback to senior management and customers regarding project visibility and status.
- Maintained 24/7 customer communication with customers, vital for addressing passenger needs
- Achieved a 100% positive teamwork rating as Production Manager, building a stellar reputation among coworkers and employees.
- Managed internal operational quality standards and productivity targets and communicated them regularly to management and clients.
Sales Manager
Pink Cosmetics
Cape Town
01.2021 - 12.2021
- Implemented a customer questionnaire to address customer needs and decreased product return rate by 28%
- Started as sales assistant and was quickly promoted to sales manager
- Established and cultivated solid business relationships with new and existing customers.
- Exceeded sales expectancy by 120%
- Created and communicated product quality and market comparisons through sales presentations to founder and marketing team.
Personal assistant
Janet Stewart
Cape Town
04.2019 - 12.2020
- Served as the personal assistant to the founder of a small cosmetics brand to accommodate the expansion of the business.
- Entrusted with personal information such as banking details and passwords, maintaining 100% confidentiality
- Managed complex schedules and communications effectively, essential for assisting passengers
- Captured and organized up to 70% of business documents into google workspace.
- Implemented new a new filing system which led to a 17% increase in filing efficiency.
Education
Higher Certificate In Accountancy - Accounting
University of South Africa
Cape Town 01.2023 - 12.2023
National Senior Certificate - High School Matriculate
Fairmont High School
Cape Town 01.2018 - 12.2018
Skills
Team player
Committed to Customer Service
Ability to make decisions under pressure
Meticulous attention to detail
Profession verbal and written communication
Positive and outgoing personality
Timeline
Higher Certificate In Accountancy - Accounting
University of South Africa
01.2023 - 12.2023
Production Manager
The Pink Lab
01.2022 - Current
Sales Manager
Pink Cosmetics
01.2021 - 12.2021
Personal assistant
Janet Stewart
04.2019 - 12.2020
National Senior Certificate - High School Matriculate
Fairmont High School
01.2018 - 12.2018