Jade Makhene
Receptionist
Johannesburg,GP
Summary
Dynamic Sales Branch Manager at Obeds with a proven track record in client relations and team motivation. Enhanced customer satisfaction and loyalty through strategic marketing initiatives, driving revenue growth. Skilled in sales presentations and effective communication, fostering a collaborative environment that reduced turnover and improved performance.
Personable and organized with strong ability to manage legal documentation and assist in research and case preparation. Holds solid understanding of legal terminology and procedures, combined with proficiency in document management software and Microsoft Office. Committed to providing comprehensive support to legal teams, ensuring efficiency and accuracy in all tasks.
Driven Legal Assistant with 2 years of experience in business law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in commercial law.
Sales management professional equipped with strong leadership skills and strategic mindset. Proven track record in driving revenue growth, mentoring teams, and exceeding sales targets. Expert in building client relationships, optimizing sales processes, and adapting to market changes. Known for reliability, flexibility, and collaborative approach to achieving business goals.
Overview
17
17
years of professional experience
Work History
Sales Branch Manager
Obeds
02.2024 - 02.2025
- Developed strong relationships with clients, resulting in increased customer satisfaction and loyalty.
- Monitored industry trends to inform the introduction of relevant new products/services which contributed to increased profitability.
- Identified opportunities for business development through market research and analysis.
- Managed a team of sales professionals, providing coaching and support to improve overall performance.
- Reduced employee turnover by fostering a positive work environment with ongoing training opportunities and clear career progression paths.
- Increased sales revenue by implementing strategic marketing plans and effective sales techniques.
Cashier
Randburg Whole Sale Market
01.2023 - 08.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Receptionist
Vanree Clothing
06.2016 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Personal Assistant
John Hunter Attorneys
01.2013 - 04.2015
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Cashier Assistant Manager
Wood Peacker
03.2008 - 11.2008
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Quickly and accurately counted drawers at start and end of each shift.
Education
High School Diploma -
Ferndale
Ferndale, South Africa 04.2001 -
Skills
Sales team motivation
Accomplishments
Conveyancing, mastering the ghost software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Branch Manager
Obeds
02.2024 - 02.2025
Cashier
Randburg Whole Sale Market
01.2023 - 08.2023
Receptionist
Vanree Clothing
06.2016 - 06.2019
Personal Assistant
John Hunter Attorneys
01.2013 - 04.2015
Cashier Assistant Manager
Wood Peacker
03.2008 - 11.2008
High School Diploma -
Ferndale
04.2001 -
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