JADE FULTON

Maternity Unit

• Provided expert administrative support, ensuring seamless clinic operations.
• Accurate patient assessments and admissions on PHCIS system, ensuring precise data capture.
• Completed patient discharge documentation and system discharges, maintaining accurate records.
• Ensured timeous and accurate collection and submission of statistics, supporting data-driven decision-making.
• Accurate collection and safekeeping of state money and patient valuables, demonstrating attention to detail and trustworthiness.
• Filed patient clinical notes and laboratory results in folders,maintaining organized and up to date records.
• Monitored and managed inventory,ensuring efficient use of resources.

Helpdesk

• Delivered compassionate support to patients, opening new folders, conducting alphabetical searches with the first three letters of the patients name, and creating folders as needed.
• Provided exceptional customer service, addressing patient queries and concerns in a timely and professional manner.
• Managed patient records, ensuring accurate and efficient data capture and retrieval.
• Demonstrated strong organizational skills, maintaining accurate and up-to-date patient files and records.
• Utilized PHCIS system to retrieve and update patient information, ensuring seamless operations.

Administrative Support

• Attended to patients, assessing reasons for visits, admitting, registering, and scheduling appointments, while updating personal and next-of-kin details on PHCIS.
• Answered patient calls, handled queries, and collaborated with clinical and non-clinical staff to ensure seamless operations.
• Processed folders for patients with passports and asylum documentation and identification documents and birth certificates, ensuring accurate capturing and recordkeeping.
• Ensured access control and data security of medical records at all times, maintaining confidentiality and integrity.
• Assisted with completion and validation of RMR (Routine Monthly Reporting)

• Delivered exceptional customer service and managed multiple tables.
• Maintained cleanliness of dining area, including tables and service stations, to create a pleasant dining environment for patrons.
• Handled cash register operations, processing transactions accurately while providing receipts to customers effectively.
• Assisted in inventory management by restocking supplies as needed, ensuring smooth service flow during peak hours.
• Engaged with customers to gather feedback on their dining experience, contributing to ongoing improvements in service quality.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Developed rapport with regular customers through personalized service that catered specifically catering to their individual taste preference.
• Assisted in daily operations by greeting and seating guests, ensuring a welcoming atmosphere.
• Monitored food safety standards by checking temperatures and adhering to hygiene protocols during food preparation and service.
• Collaborated with kitchen staff to ensure timely and accurate order delivery, enhancing overall customer satisfaction.

• Performed administrative duties to support teachers and staff.
• Captured and recorded learners' marks accurately.
• Designed templates, improved filing systems, and assisted with classroom material preparation.
• Assisted teachers in delivering lesson plans by preparing materials and setting up classroom activities to enhance student engagement.
• Monitored student behavior and provided guidance to maintain a positive classroom environment conducive to learning.
• Organized and maintained educational resources, ensuring easy access for both staff and students to enhance classroom efficiency.
• Monitored student classroom and outdoors activities to promote student safety.
• Facilitated small group instruction within an inclusive classroom setting, ensuring each learner received personalized attention and support as needed.