Jacques Swiegelaar
Mossel Bay
Summary
TECHNOLOGY AND CARD INFRASTRUCTURE professional with over 28 years’ experience in the Financial and Information Technology sector, exceptional dedication, skill, and technology acumen. Extensive experience in IT, Card Issuing and Acquiring, Data and System migration, Database Administration, Software Development and Project management. My success is based on tenacity in understanding the problem and diligently remain focused on finding a solution. A consistent Top Performer with a proven track record for delivering excellence.
Overview
30
30
years of professional experience
1
1
Certification
Work History
SENIOR SYSTEMS ANALYST and DATA ENGINEER
- Capitec Bank
Cape Town
05.2020 - 07.2025
- 5 years of service - Reason for leaving: contract expired.
- Line Manager: Dawie Naudé.
- Assisted in analysing system failures and proposing solutions.
- Documented workshop business requirements for clarity and alignment.
- Supported the development of data extracts and reports.
- Power BI development.
- Aided in enhancing procedures and functions for PowerCard CMS.
- Contributed to the establishment of Visa and MasterCard compliance procedures.
- Assisted in creating update scripts for post-migration implementation fixes.
- Assisted with the migration of AWS data.
- Functioned as a data quality analyst within the team.
- Provided solutions for system users through collaboration.
- Uploaded data and enhancements to the AWS cloud via GitHub (CI/CD pipelines).
- Maintained ELT processes between production and AWS.
- Database administration (Informix).
- Data extracts from AWS Redshift.
- Configure Control-M orchestration for batch processing.
SYSTEM OWNER (CARD ISSUING)
- IMX Payments
Sandton
05.2019 - 04.2020
- 1 year of service - Reason for leaving: Contract expired.
- Line Manager: David Flockhart.
- Supported the development of the Openway card system by configuring the Way4 CMS according to product specifications and business requirements.
- Assisted stakeholders and technical teams in discussions to align with project requirements.
- Collaborated with external vendors to identify and establish practical solutions.
- Conducted checks and audits of system functions to ensure compliance.
- Documented business requirements gathered during workshops.
- Provided support for all Openway-related hardware functionalities.
- Developed software solutions using .NET, SQL, and Python.
- Contributed to analysis and implementation of hardware and software procurement processes.
- Assisted in designing system architecture.
- Investigated system compliance with PCI standards.
- Supported certification processes with payment associations such as Visa and MasterCard.
SENIOR SYSTEM SPECIALIST
- Mercantile Bank Limited
Sandton
03.2002 - 04.2019
- 17 years of service - Reason for leaving: Contract expired.
- Line Manager: David Flockhart.
- Administered Informix IDS, MS SQL, and Oracle databases to ensure optimal performance and security.
- Supported in-house application development through collaboration with technical teams.
- Assisted in the daily management of card department operations to enhance service delivery.
- Facilitated ETL processes in Windows and Linux environments to streamline data handling.
- Monitored and documented test results for card-related applications and upgrades.
- Liaised with business stakeholders to gather requirements and improve system functionality.
- Provided support for card-related environments, ensuring operational continuity.
- Aided in compliance investigations and adherence to PCI standards for security, and governance.
- Team leader and acting Manager, Card Department.
- Encryption officer.
- Investigation of production, disaster recovery, and development environment failures.
- Design and implementation of the disaster recovery process, and database replication.
- Monitoring and auditing of system functions.
- Representing Mercantile (Card) during client discussions and workshops.
- Representing Mercantile at PASA.
- Provide support for all Prime and Online (Card) related environments.
- Provide software solutions (development in .NET, SQL, PL/SQL, Shell scripting, WebAPI, and Python).
- Security Officer - Maintain security on databases and servers.
- Assisted in the analysis and implementation of hardware, software, and architecture.
- Assisted in hardware and software procurement.
- Provide assistance in a card issuer environment.
- Provide assistance in the merchant acquiring environment.
- Implement and maintain disaster recovery solutions, including replication.
- Implement and maintain backup strategies.
- Oversaw card-related operations processes, EOD and batch processing.
- Assisting with certifications from payment associations.
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
RESEARCHER and SOFTWARE DEVELOPER
- Elonex PLC (UK)
London, United Kingdom
11.1998 - 04.2001
- 2.5 years of service - Reason for leaving: VISA Work permit expired.
- Line Manager: Andre Afitzinsky.
- Obtained pre-installation specialist certification.
- Analysed and documented test results for upgrades on new software.
- Developed Microsoft-based operating systems into image packages.
- Created general desktop applications using Visual Basic and VB scripting.
- Executed DOS-based development to automate factory functions, including installation of images.
- Performed network installations and maintenance tasks.
- Set up and maintained image package servers across both hardware and software environments.
- Supported maintenance of network protocols during downloading phases.
- Conducted firmware research and contributed to upgrade development.
TEMPORARY NETWORKS LECURER
- Varsity College
Port Elizabeth
04.1997 - 06.1997
- 6 months of service - Reason for leaving: Contracted for 6 months only
- Delivered lectures on networking principles.
- Assisted in setting up and evaluating test papers.
- Supported in the creation and assessment of exam papers.
- Facilitated practical networking workshops.
- Provided general support to students.
IN-SERVICE TRAINEE
- Man-Machine Dynamics
Port Elizabeth
01.1996 - 12.1996
- 1 year of service - Reason for leaving: Contract expired.
- Studying practical electrical engineering for P1 and P2 qualifications.
- Supported implementation and maintenance of PLC and electrical components.
- Assisted with the installation of industrial equipment at Delta, Volkswagen, and General Tyres.
- Aided in repairs to industrial equipment.
- Contributed to software development in Visual Basic, Assembler, SQL, and C.
- Provided on-site support at Volkswagen - Uitenhage.
- Conducted investigations of electrical harnesses and components.
- Assisted with installation of automated robotic functions and transponders.
- Participated in the design and implementation of intercom systems for General Tyres, Port Elizabeth.
Education
National Diploma - Electrical Engineering
Port Elizabeth Technicon
Port Elizabeth2002
Matric (Grade 12) - Full Matriculation Exemption
Langenhoven Gymnasium
Oudtshoorn1993
Skills
- Database administration
- Database performance tuning
- Database replication
- DR solution implementation
- Data analytics
- Data and system migrations
- Data quality assurance
- Reporting (Power BI)
- System integration and configuration
- Encryption (P3)
- Process optimisation
- Technical troubleshooting
- Compliance management
- Problem-solving
- Stakeholder engagement
- Customer service
- Decision-making
- Team leadership
- Management
- Agile
- Project Management
- Project implementation
- TSYS Prime CMS
- PowerCard CMS
- OpenWay (Way4) CMS
- Software development (NET)
- REST API
- Assembler
- SCADA
- SQL, PL/SQL, and PostgreSQL
- HTML, Java, Kotlin, JavaScript
- Delphi
- Shell scripting
- Python
- Crystal report development
- AGS Server Studio
- Visual Studio
- VISA Edit Package
- Network skills
- IBM SAN
- Microsoft operating systems
- Linux
- JIRA
- GitHub
- CI/CD Pipelines
- AWS Redshift
- Snowflake
- Control-M orchestration
- Electronic solutions designing
- Electrical Engineering
Key Characteristics
- Hard worker.
- Perform well under pressure.
- Dedicated to my work.
- Focused
- Diligent
- Understand the importance of governance in the workspace.
- Well organized.
- Able to gather information for analysis.
- Leadership abilities.
- Adhere to company methodologies.
Accolades
Success is achieved by hard work and sacrifice…
Mercantile Bank achieved the MasterCard Data Integrity Award for 4 consecutive years in 2014, 2015, 2016 and 2017. This was measured against 1108 Banks within the CEMEA region. I was part of the team setting up and maintaining the environment.
Languages
Afrikaans
First Language
English
Proficient
C2
Certification
- Informix IDS
- Advance SQL
- Visual Basic.NET
- Pre-Installation Specialist
- UNIX/Linux skills
- VTS Software
- ORACLE PL/SQL
- ORACLE DBA Introduction
- OpenWay Software
- Java and Kotlin
- Python
- AWS Cloud Essentials
Hobbies and interests
- Fishing
- Motor sport
- Electronics
- Programming
- Sports
- Music
References
- Mr. David Flockhart: Director - Discovery Business Solutions 083 296 0830, dflock@global.co.za
- Mr. Dawie Naude: Software Development Manager, Capitec Bank, 063 292 2232, DawieNaude@CapitecBank.co.za
- Mr. Stephen de Lange: Business Analyst - Forex Systems, Capitec Bank, 072 352 6849, StephenDeLange@CapitecBank.co.za
Timeline
SENIOR SYSTEMS ANALYST and DATA ENGINEER
- Capitec Bank
05.2020 - 07.2025
SYSTEM OWNER (CARD ISSUING)
- IMX Payments
05.2019 - 04.2020
SENIOR SYSTEM SPECIALIST
- Mercantile Bank Limited
03.2002 - 04.2019
RESEARCHER and SOFTWARE DEVELOPER
- Elonex PLC (UK)
11.1998 - 04.2001
TEMPORARY NETWORKS LECURER
- Varsity College
04.1997 - 06.1997
IN-SERVICE TRAINEE
- Man-Machine Dynamics
01.1996 - 12.1996
National Diploma - Electrical Engineering
Port Elizabeth Technicon
Matric (Grade 12) - Full Matriculation Exemption
Langenhoven Gymnasium