Jacqueline Cindy Potgieter

Working on GoodX Software - Web and Desktop version

Improved billing accuracy by diligently reviewing invoices and ICD10 codes and reconciling discrepancies.
Generated daily, weekly and monthly reports for billing department.
Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.
Collaborated with cross-functional teams to ensure accurate invoicing and to resolve any discrepancies, promoting a positive work environment.
Monitored outstanding invoices and performed collections duties.
Handled account payments and provided information regarding outstanding balances.
Executed billing tasks and recorded information in company databases.
Supported the financial health of the business through diligent oversight and prompt action on any deviations from established credit control guidelines.
Increased collection rates through proactive account management and regular follow-ups with clients.
Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
Minimized bad debts by conducting thorough credit assessments for new clients and regularly reviewing existing client profiles.
Optimized workflow efficiency through the implementation of advanced software tools, enabling faster invoice processing and dispute resolution times.
Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Devised collection recovery strategies to resolve customer issues and delinquent cases.
Obtained payments and entered details into system.
Worked with clients to define and implement terms for approved credit requests/ Paying Creditors.

Extra: Helping out once/twice a week in Reception

Reference: Denise Manager 0126445000

• Produced high-quality communications for internal and external use.
• Interacted with customers by phone, email, or in-person to provide information.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Prepare and monitor Debtor's age analysis
  • Prepare and send monthly Debtors invoices and
  statements
  • Debt collection via Phone, SMS, Email, Registered
  post etc. 2 to 3 million per month.
  • Creating and updating of debtor master file
  • Following up debtor payment arrangements
  • Communicate with debtors regarding overdue
  accounts
  • Preparing debtors file and creation of debtors'
  accounts in the system
  • Maintain and implement clear communication
  process between teams
  • Liaise with debt recovery agency
  • Manage the handing over of Bad debts and the
  allocation of bad debts recovered
  • Compile reports to provide feedback to
  management.
  • Maintain good client relations to promote the
  image of the Company
  • Allocate, process, and reconcile patient, medical
  aid, foreign client and company
  payments, and process list enquiries to ensure
  correct processing on accounts
  • • • Perform administration and financial tasks in order
  to ensure accurate account balances,
  record keeping and give support to internal clients.
• Reference:
  Lucia Mothibi
  Manager
  0126781049

______________________________________

ADMIN CLERK

Ampath Cordosa, Pretoria

• Pathology 1
• Firm, Ampath Pathologist 2
• Country of work Executed: South-Africa; Pretoria 3
• Nature of business: Pathology 4
• Applicant', Logging of patient request forms
• Checking request form and making sure everything is correct
• Communication between NRL lab and Unitas lab regarding samples that need to be send on or any queries regarding
• Processing of specimen, spun down of Serum tubes and making sure that specimens are batched to correct lab
• Taking out reports to ICU and High Care and normal Wards., Grade 12 Project Experience
• Medical Industry

Pathology 1

Reference:
Heinrich Lots
Manager
0126649860

• Country of work Executed: South-Africa - Pretoria 3
• Nature of business: Pathology Lab 4
• Date, Pending's
• Receiving
• Handling of queries
• Receiving of samples, labeling them.

Reference:
Kgomotso Maruping
Senior Tech