Jacqueline Williams
PROPERTY PRACTITIONER
Sandton
Work Preference
Summary
Dynamic professional with a proven track record of driving business enhancements and spearheading strategic growth initiatives. Leadership approach centers on inspiring diverse teams to achieve exceptional results through effective communication, well-defined objectives, and meticulous performance oversight. Expertise includes general management, business strategy, project management, property management, facilities management, and financial planning, ensuring excellence and value in every executed project. Committed to fostering innovation and collaboration to elevate organizational success in the competitive built environment and real estate landscape.
Overview
9
9
years of professional experience
2012
2012
years of post-secondary education
Work History
Head of Department: Campus Management Portfolio
PRASA
02.2021 - 12.2024
- EXCO Member
- Directed Property Management Services for PRASA Campus Properties.
- Developed and implemented Campus Portfolio Strategy aligned with PRASA CRES's mandate.
- Directed Campus Management Team to achieve exceptional operational performance.
- Developed strategic initiatives in sync with PRASA CRES's mission and goals.
- Directed comprehensive oversight of PRASA CRES properties to enhance utilization and profitability.
- Executed high-level negotiations while cultivating relationships with stakeholders.
- Maintained rigorous adherence to property management laws, regulations, and standards.
- Facilitated financial success through precise budgeting, financial management, and cost-saving initiatives.
- Oversaw property maintenance and enhancements to elevate value and safety standards.
- Facilitated and directed executive meetings, delivering updates on property portfolio and management operations.
- Collaborated with interdisciplinary teams to integrate PRASA CRES objectives with wider PRASA policies.
- Championed innovation and the advancement of property management practices and technologies.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Acting Executive Manager: PMU
PRASA
02.2021 - 09.2022
- Develop and Implement PMU Strategy aligned to PRASA CRES Mandate.
- Ensure that Construction Regulations are uniformly and consistently applied on all Capital Programmes.
- Lead Contract Management and Dispute Resolution.
- Ensure sensible Financial Management of all Capital Projects.
- Manage and Monitor Capital Project Performance.
- Provide Leadership and Management Support to the Teams.
Senior Manager: PSO
PRASA
02.2016 - 01.2021
- To ensure the Systems Portfolio for the PSO and all associated Regional PSO's are aligned, synchronized, and maintained according to Policies, Procedures, Standards and Guidelines.
- Manage Compliance to Programme, Portfolio and Project Management Ito Templates, Processes and Specific Procedures.
- Report to Exco, Project Performance and Financial Reporting.
- Maintaining, Control and Facilitate changes to the Configuration Plan.
- Measure and Manage Cash Flows.
- Provide Leadership and Management of PSO Teams.
- Perform Audits.
Education
MSC - Real Estate
UNIVERSITY OF PRETORIA
02.2020 - 06.2023
BCOM Honours - Property Valuation & Management
UNIVERSITY OF JOHANNESBURG
02.2017 - 04.2018
Advanced Diploma - Property Valuation & Management
UNIVERSITY OF JOHANNESBURG
02.2015 - 06.2016
National Diploma - Real Estate
UNIVERSITY OF JOHANNESBURG
Skills
PROPERTY MANAGEMENT
PROGRAMME MANAGEMENT
PROJECT MANAGEMENT
FACILITIES MANAGEMENT
REAL ESTATE
BUSINESS MANAGEMENT
GOVERNANCE
CROSS FUNCTIONAL TEAM LEADERSHIP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved R1.6 billion expenditure targets by completing projects with accuracy and efficiency.
- Supervised team of 30 staff members.
- Collaborated with teams in the development and implementation of various programmes (NSUP/NSIP/WPIP) Revitalisation and Upgrades of Stations and Workplaces.
Software
Excel
SAP
Microsoft Suite
Timeline
Head of Department: Campus Management Portfolio
PRASA
02.2021 - 12.2024
Acting Executive Manager: PMU
PRASA
02.2021 - 09.2022
MSC - Real Estate
UNIVERSITY OF PRETORIA
02.2020 - 06.2023
BCOM Honours - Property Valuation & Management
UNIVERSITY OF JOHANNESBURG
02.2017 - 04.2018
Senior Manager: PSO
PRASA
02.2016 - 01.2021
Advanced Diploma - Property Valuation & Management
UNIVERSITY OF JOHANNESBURG
02.2015 - 06.2016
National Diploma - Real Estate
UNIVERSITY OF JOHANNESBURG