- Reading
- Hiking
- Antiques and collectables
- The natural world
Jacqueline Watt
Cape Town
Summary
Experienced transcriptionist and copy editor with a proven track record in delivering accurate, high-quality text editing and transcription services. Adept at adhering to style guides, ensuring data confidentiality, and employing critical-thinking skills to enhance content accuracy and consistency. Demonstrates exceptional listening proficiency, research capabilities, and quality assurance expertise. Over 16 years of experience in bookselling, excelling in customer service, team leadership, and operational efficiency. Committed to continuous professional development and maintaining excellence in all aspects of work.
Overview
25
25
years of professional experience
Work History
Transcriptionist
Way With Words
Cape Town
01.2018 - 07.2025
- Transcribed audio from various sources, listening attentively to deliver correct, actual dictation.
- Edited existing transcripts to eliminate error, ensuring accuracy and conformance with transcription style guides.
Copy Editor
The Writers College
Cape Town
11.2017 - 12.2020
- Carefully and thoroughly proofread materials, checking for spelling, grammar, punctuation, syntax, usage, consistency and correct brand voice.
- Reviewed copy to determine areas for improvement and opportunities to enhance text.
- Conducted thorough fact-checking to verify accuracy of information presented in manuscripts.
Bookseller
The Book Shoppe
Cape Town
10.2004 - 09.2017
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Led a team of employees, fostering a culture of excellence, teamwork, and continuous improvement.
- Engaged in continuous learning and professional development to stay ahead in industry trends and innovations.
Bookseller
Books Galore
Cape Town
01.2001 - 09.2017
- Welcomed customers, addressed enquiries and provided information to promote positive communications and excellent service.
- Participated in training sessions to enhance product knowledge and customer service skills.
- Processed and loaded deliveries and backstock onto store shelves.
- Managed and updated website to feature announcements, events and latest books.
- Maintained a clean and inviting store environment, ensuring a pleasant shopping experience.
Education
Diploma of Higher Education - Editing for Writers
The Writers College
Cape Town01-2017
Bachelor of Arts - English Literature and Philosophy
University of the Witwatersrand
Johannesburg, GP01-2001
Skills
- Listening proficiency
- Text editing
- Quality assurance
- Style guide adherence
- Research skills
- Critical thinking
- Data confidentiality
Interests
Timeline
Transcriptionist
Way With Words
01.2018 - 07.2025
Copy Editor
The Writers College
11.2017 - 12.2020
Bookseller
The Book Shoppe
10.2004 - 09.2017
Bookseller
Books Galore
01.2001 - 09.2017
Diploma of Higher Education - Editing for Writers
The Writers College
Bachelor of Arts - English Literature and Philosophy
University of the Witwatersrand