Jacqueline Grieve

Headhunted to join Face First Media for my strong OOH sales track record, and quickly became a key revenue driver by delivering high-impact results from day one.

• Built an R8 million annual portfolio from an initial base of only R430,000, significantly increasing revenue within the first year.
• Consistently increased revenue month-on-month, contributing strongly toward overall team targets.
• Managed an annual portfolio exceeding R8 million per year, delivering strategic and effective outdoor advertising solutions.
• Achieved client satisfaction by managing key accounts effectively.
• Analysed sales data for identifying opportunities for growth.
• Secured contracts with leading brands, agencies, and organisations through strategic pitching, value-driven proposals, and strong relationship building.
• Negotiated long-term agreements, improving client retention and driving sustained repeat business.
• Oversaw the full campaign lifecycle from site booking to production, execution, and reporting ensuring on-time, error-free delivery.
• Enhanced client satisfaction by providing tailored OOH solutions and proactive account servicing.

Joined SB Outdoor as the Durban Account Manager, responsible for managing key agency and direct clients while driving growth across the coastal region.

• Developed customise outdoor media strategies aligned with client objectives, budgets, and target markets, resulting in consistently strong campaign outcomes.
• Built strong relationships with key decision-makers across agencies and direct clients, becoming a trusted advisor on OOH solutions.
• Maintained a robust sales pipeline, consistently submitting high-quality proposals and securing bookings across multiple sectors.
• Conducted ongoing market and competitor analysis to position SB Outdoor competitively and identify opportunities for new business growth.
• Collaborated closely with operations, and finance teams to ensure seamless campaign rollouts, quality control, and accurate billing.
• Monitored competitor activity, staying ahead in the market competition.
• Resolved client issues promptly, ensuring high levels of satisfaction.
• Coordinated with finance department to manage account finances efficiently.
• Prepared professional proposals, schedules, and detailed post-campaign reports, ensuring clients received clear, accurate, and value-adding information.
• Represented SB Outdoor at industry events and client meetings, enhancing brand visibility and strengthening partnerships across the Durban market.
• Managed client objections and challenges with professionalism, resolving issues promptly to maintain strong satisfaction and retention.

Approached by the Account Director to lead the Nashua account, the agency’s primary client.

• Experienced Account Manager in a creative agency environment.
• Skilled in interpreting client briefs for branding, marketing collateral, and website design projects. Strong client liaison and relationship management skills.
• Coordinate cross-functional teams to deliver campaigns on time and within scope.
• Ensure that all deliverables align with the client's objectives and brand strategy.
• Track record of managing multiple projects simultaneously
• Worked closely with product development teams for customising offerings according to client needs.
• Assured timely delivery of products and services to meet customer expectations.
• Prepared detailed reports to provide insight into account performance.

Approached to establish and launch the Durban office from the ground up.

• Successfully built a client portfolio from zero base to R15M+ in annual revenue prior to COVID-19.
• Developed strong relationships with key brands and agencies, positioning the business as a leading OOH (out-of-home) media provider in the region.
• Oversaw all aspects of sales, account management, and campaign delivery.
• Worked closely with designers to produce high-quality creative mock-ups, effectively demonstrating innovative advertising concepts and maximising the impact of available media space.
• Coordinated and hosted client events, managing logistics, engagement activities, and follow-up to support business growth.
• Delivered high-quality presentations to clients, showcasing company offerings effectively.
• Negotiated favourable contract terms with key clients, ensuring long-term business growth.
• Forged strong relationships with clients to increase trust and loyalty.
• Navigated significant market challenges due to COVID-19, which impacted airport advertising sales.

• Responsible for managing and growing key FMCG client accounts across three KZN regions: Far North Coast, Near North Coast, and Pietermaritzburg.
• Tasked with driving market share growth in the Far North Coast, targeting areas dominated by competitors.
• Developed and implemented territory-specific sales strategies to increase brand presence and revenue.
• Built and maintained strong relationships with key retailers, distributors, and internal stakeholders.
• Conducted regular market analysis to identify opportunities, monitor competitor activity, and inform sales plans.
• Collaborated with marketing teams to execute promotional campaigns, merchandising initiatives, and product launches.
• Monitored sales performance, stock levels, and product availability to ensure target achievement.
• Provided regular reports and insights to senior management, highlighting growth opportunities and performance metrics.

• Spearheaded growth and expansion of the KZN portfolio for both agency and direct sales across multiple national radio brands.
• Managed all key clients and agencies in the region, focusing on business retention, growth, and new business development.
• Sold airtime across the United Stations portfolio and developed tailored proposals and presentations for clients and agencies.
• Recommended ongoing advertising opportunities and provided campaign feedback to clients.
• Maintained visibility in the industry, keeping clients updated on the media landscape, research insights (AMPS, RAMS), and trends.
• Built and nurtured strong relationships with advertising agencies and direct clients, securing repeat business.
• Collaborated with internal departments to ensure campaigns were executed smoothly and client objectives were met

• Managed a zero-based portfolio and successfully grew it to R7.2 million in annual revenue over four years.
• Awarded Top Sales Representative within the first two years for outstanding performance and results.
• Developed tailored proposals and campaigns for agency and direct clients, aligning with marketing objectives.
• Built and maintained strong client relationships, securing repeat business and long-term contracts.
• Collaborated with internal teams to ensure smooth campaign execution and high client satisfaction.
• Consistently exceeded sales targets and c

• Selected as part of the team to launch and establish the Finance recruitment division in Durban.
• Managed end-to-end recruitment process for finance roles, including sourcing, screening, interviewing, and shortlisting candidates.
• Developed strong relationships with clients to understand their hiring needs and deliver tailored recruitment solutions.
• Advertised vacancies, headhunted candidates, and leveraged professional networks to identify top talent.
• Coordinated interviews, feedback, and offer negotiations between clients and candidates.
• Maintained accurate candidate and client records in the CRM/recruitment database.
• Ensured timely placement of candidates while maintaining high levels of client and candidate satisfaction. Provided market insights and

• Started as Receptionist at Metro FM, quickly promoted to PA to Station Manager.
• Transferred to Radio Sales as Assistant to National Sales Manager, gaining exposure to agency and direct sales operations.
• Progressed through roles including Traffic & Booking Executive and Assistant to National Contracts Manager, supporting campaign scheduling, bookings, and contract management.
• Promoted to Account Executive – ALS Stations in 2007.
• Managed and grew client portfolios, increasing performance from 16% to over 100% within six months.
• Duties included: developing proposals and presentations for agencies and clients, managing bookings and campaigns, maintaining client relationships, negotiating contracts, and providing feedback and reporting to management.