Jacoline De Waal
Logistics Coordinator
Paarl
Summary
Highly motivated, disciplined, and hardworking Logistics Coordinator with experience in logistics, administration, hospitality, and export within the wine industry. Currently a member of the Historic Wines team since March 2022, responsible for managing logistics for both the La Motte and Leopard's Leap farms. Daily responsibilities include order processing, stock availability management, export documentation, and invoicing. Demonstrates initiative and effective collaboration within a team. Proven leadership skills in motivating staff to achieve company objectives. Excellent communicator at all organizational levels. Possesses strong problem-solving and analytical abilities with comprehensive computer literacy. Focused professional adept at devising innovative solutions for diverse business concerns and goals. Strategic and forward-thinking leader with a self-motivated and tactical mindset. Exceptional relationship-building and critical thinking abilities, coupled with a determined and decisive nature.
Overview
2025
2025
years of professional experience
2006
2006
years of post-secondary education
Work History
Logistic Coordinator
Historic wines of the Cape
4 2022 - Current
- Company Overview: Historic wines are a producer and distributor of bottled wine for both the La Motte and Leopard's Leap farms
- Receiving export orders for Europe, Africa and Islands
- Updating system, securing stock and ensure stock is reworked or produced in time
- Liaise with freight forwarder regarding booking
- Liaise with warehouse regarding delivery and picking of stock
- Invoice client once vessel has sailed
- Courier clearing documentation within 7 days of vessel sailing
- Historic wines are a producer and distributor of bottled wine for both the La Motte and Leopard's Leap farms
Logistic manager
Quoin Rock wines Pty Ltd
05.2019 - 03.2022
- Handling all export orders and deliveries of local orders
- Managing warehouse with bottled goods - labelled, unlabelled and dry stock
- Managing 2 warehouse assistant with reworks, waxing, labelling
- Plan, schedule and manage all reworks and labelling runs
- Monthly SAWIS and SARS submissions on stock movements and reconciliation
- Liaise with forwarders regarding shipment of orders
- Handling bottling coordination at off sight producers
- Ensure dry goods are all on time for bottling or labelling - labels, capsules, cartons, dividers and stickers
- Sensorial dates of wines in warehouse
- Final submission, BG 9 of wines after labelling
- Keep pink cards updated and liaise with inspector regarding seals
Operator
Outsource logistics
06.2018 - 04.2019
- Daily receiving of orders for a group of wine farms like Avondale, Linton Park, Hartenberg, Saronsberg, Babylons Peak amongst others
- Doing bookings on shipping lines and coordinating the loading
- Responsible for the courier of export documentation on time and within 7 days of the vessel sailing
- Processing of Certificate of Origin, Chambers documentation for applicable shipments
- Full responsibility of the shipment with regards to customs entry, VI1's and collection of the Bill at the shipping line
Customer service manager
Origin Wine
11.2015 - 05.2018
- Receiving export orders for Russia, Europe
- Ensuring production is scheduled on time and in full to deliver order on time
- Export documentation to ensure order can be cleared at receiving end
- Liaise with customers, freight forwarders, warehouse, and team members
- Handle customer queries and complaints
- Invoice customer
- Organic wines - certification
Accounts administrator
DGB Pty Ltd
10.2012 - 10.2015
- Receive international orders for export directly from the overseas clients and agents based overseas
- The customer based was USA, Canada, Europe, Australia, Japan, China and Islands
- Did local orders too for Duty Free shops
- Secure stock and confirm export ready date with client
- Ensure stock is circulated on basis of first in, first out
- Invoice the customer
- Provide weekly status reports to clients which serves as order update
- Compile documentation required for clearance at destination
- Handle customer complaints and enquiries
- Liaise with forwarding agencies regarding booking confirmations to ensure orders ship in time
Logistics Officer
Nexus AG
11.2011 - 10.2012
- As a supplier of agricultural chemicals Nexus deliver service to internal customers and external customers
- I purchase stock directly from the supplier(s) and update the system with the purchase accordingly
- Invoice the customer
- Redistribute stock within the company between the customers to ensure low stock levels but efficient service
- Follow up on outstanding purchase orders
- Issue credit notes to customers where applicable
Customer Service officer
KWV Pty Ltd
05.2008 - 10.2011
- Customer service contact for export markets and the key point of contact for customer related queries (Markets include - USA, Canada, Germany, Japan and Asian countries)
- Provide a sales and marketing support function as required by specific market and sales managers
- Controlling and signing-off of logistics invoices - that is freight forwarders, shipping lines, and transporters
- Controlling and requesting wine samples for export markets
- Wine online transactions - export certificates, notification of loading, exemptions, cancelations
- Confirmation, assigning inventory and capturing of client orders to ensure order is delivered on time and in full
- Liaise with logistic service providers to ensure order is delivered on time
- Ownership of orders from receipt to arrival at client destination
- Generate and distribute order related status reports
- Communication & liaison with clients, assisting with complaint handling
- Assist in general order management activities as and when required
- Managing of samples
Administrative Assistant - Sales
KWV Pty Ltd
07.2007 - 05.2008
- Coordinate dispatch of wine samples and promotional items to overseas agents
- Diarise appointments for Business Executive: Europe and Scandinavia and Manager: Customer Services
- Handling travelling arrangements for both managers, screening calls and emails for managers
- General administrative duties, updating prices lists regularly
Coordinator: Laborie Hospitality services
KWV International
07.2006 - 06.2007
- Managing guest facility and Tasting Room of Laborie - which included 7 guest rooms, a Manor House and Conference/meeting venue
- Supervising 6 staff members
- Responsible for general maintenance of estate, budget control and planning, security, stock control
- Responsible to maintain garden in pristine condition
- Handling reservations and bookings, customer complaints
- Administrative tasks such as purchasing, job cards for maintenance, stock control on SAP, Wages on Kronos for staff members including farm workers
Administrative Assistant - Divisions
KWV International
10.2004 - 06.2006
- Handling purchasing process on SAP for Coordinator Hospitality services and Divisional Manager: Africa
- Creating job cards on SAP for maintenance jobs at Laborie Estate
- Handling reservations for Laborie as well as trip reservations for Divisional Manager: Africa, Coordinator Hospitality Services, Laborie and Manager: Logistics
- Coordinate despatch of wine samples to African market
- General administration such as typing, filing, coordinating meetings and diary management
Administrative Assistant
KWV SA/International
05.1999 - 09.2004
- Liquor Sales - stock control, sales orders on SAP, check balances with quota
- Payments and banking, Sales, and stock control
- Purchasing, Administrative tasks such as wages and leave of staff, compiling spreadsheets of electricity, water and steam usage for distillery
Senior Administration Clerk
Provincial Administrative
04.1995 - 04.1999
- Process applications for social grants, handling telephonic queries
- Responsible for area visits in magistrate of Clanwilliam, Vredendal and Vanrhynsdorp
- Main contact person with Head Office for any problems
- Training of new staff, other ad-hoc duties from time to time
Education
BAdmin. - Public administration and Industrial psychology
Matriculated - undefined
Skills
Shipment Tracking
References
- Alan Burger, Maintenance manager Quoin Rock, 082 741 6651
- Denis Gaiduk, Managing Director, +27 21 888 4740
- Lizelle Schwarte, Logistics manager: Nexus, (021) 860 8040, 082 864 4223
Personal Information
- ID Number: 760426 0065 08 3
- Citizenship: RSA citizen
- Marital Status: Single
Timeline
Logistic manager - Quoin Rock wines Pty Ltd
05.2019 - 03.2022
Operator - Outsource logistics
06.2018 - 04.2019
Customer service manager - Origin Wine
11.2015 - 05.2018
Accounts administrator - DGB Pty Ltd
10.2012 - 10.2015
Logistics Officer - Nexus AG
11.2011 - 10.2012
Customer Service officer - KWV Pty Ltd
05.2008 - 10.2011
Administrative Assistant - Sales - KWV Pty Ltd
07.2007 - 05.2008
Coordinator: Laborie Hospitality services - KWV International
07.2006 - 06.2007
Administrative Assistant - Divisions - KWV International
10.2004 - 06.2006
Administrative Assistant - KWV SA/International
05.1999 - 09.2004
Senior Administration Clerk - Provincial Administrative
04.1995 - 04.1999
Vredendal High School - Matriculated,
Logistic Coordinator - Historic wines of the Cape
4 2022 - Current
UNISA - BAdmin., Public administration and Industrial psychology
Similar Profiles
Michaela CousineauMichaela Cousineau
Ice Cream Server at The Historic Carousel of Fall RiverIce Cream Server at The Historic Carousel of Fall River
Caitlin HolderCaitlin Holder
Office Manager at Historic Banning MillsOffice Manager at Historic Banning Mills
Charlotte FiliciottoCharlotte Filiciotto
Manager of Programs and Volunteers at Historic Bethlehem Museums & SitesManager of Programs and Volunteers at Historic Bethlehem Museums & Sites