Jacolien Parker

Client attraction strategies and quality lead generation

Sales activities including cold calling and existing relationship management

Brand promotion in tandem with raising your personal profile in the market

Headhunting, candidate attraction and talent pooling

Screening, interviewing and presentation of candidates

Networking and attendance at industry events

• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Verified applicant references and employment details.
• Coordinated schedules to arrange management interviews with applicants.
• Advertised job opportunities on social media platforms and job boards.
• Developed recruiting strategies to identify qualified candidates and build network.
• Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
• Emphasized job benefits and perks to applicants to improve organization's attractiveness.
• Consulted businesses on successful recruiting and retention practices to help minimize turnover.
• Maintained filing system of current, prospective and future positions.
• Studied job descriptions and qualifications to determine applicant requirements.
• Operated and maintained applicant tracking and candidate management systems.
• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
• Completed human resource operational requirements by scheduling and assigning employees.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Advocated for staff members, helping to identify and resolve conflicts.
• Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
• Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
• Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smoothly

Selecting and matching candidates for appropriate positions, arranging interviews and fully briefing candidates on the company and role

• Ultimately responsible for providing an exceptional level of service and care to all of our clients and candidates

360 Recruitment process

• Advert writing and posting

• Candidate engagement

• Client engagement

• Terms and fee negotiation

• Be involved in the H&S process of your candidate pool

• CV creation

Recruitment Responsibilities:

· Ensure sufficient inflow of potentially suitable employees

· Sourcing of employees and placing advertisement

· Make introductory phone calls, conduct interviews, and represent candidates to clients.

· Background screening to onboard candidates to new contracts, interview and place new candidates

· Prospecting and signing new clients and closing and negotiating deals

· Addressed employee relations issues and work complaints.

· Improved employee retention

· Met staffing objectives through effective recruitment and detailed evaluations of job candidates.

· Improved recruiting by developing and optimizing strategies.

· Determined application requirements through effective analysis of job descriptions and qualifications.

IR Relations:

· Implement job descriptions and Employee Contracts and compile Induction processes

· Enforcement and adherence of IR policies and procedures by advising and monitoring management and staff

· Maintain oversight of all TSE first line discipline (charge sheets, warnings, notices, etc)

· Manage Grievances, Desertions, Counselling, Informal and Formal Hearings

· Conduct investigations and compile background reports for submission to Bargaining Council

· Arbitration at the Bargaining Council and CCMA

· Manage and conduct all grievance and incapacity procedures and ensuring the enforcement and adherence of IR policies

· Facilitate and development of training and training material, conduct wellness program and strategy, Implement Policies

· Coordinate and Facilitate Meetings between management and Labour and Unions, Monthly/Weekly/Sectional

· Interpretation of HR policies, procedures and terms and conditions of employment.

· Time-sheet management and Fatigue management

· UIF, PAYE, Sick leave and Company loan processing and Oversee Payroll

· Conduct diagnostic studies and analyzing data to determine root causes for people related problems and advice line management on possible solutions.

· Conduct training with employees and coordinate arrangements

· Union negotiations and agreements

· Facilitate and Adherence to BBBE

Recruitment Responsibilities:

· Ensure sufficient inflow of potentially suitable employees

· Sourcing of employees and placing advertisement

· Make introductory phone calls, conduct interviews, and represent candidates to clients.

· Background screening to onboard candidates to new contracts, interview and place new candidates

· Prospecting and signing new clients and closing and negotiating deals

· Addressed employee relations issues and work complaints.

· Improved employee retention

· Met staffing objectives through effective recruitment and detailed evaluations of job candidates.

· Improved recruiting by developing and optimizing strategies.

Determined application requirements through effective analysis of job descriptions and qualifications.

Recruiting, coaching and development of personnel and employee on Boarding procedure

Recruitment of skilled worker, screening, sourcing and interviews

Contract of employment for permanent and temporary employees

Calculations of salaries & resolving of salary issues

HR Plan and development procedures

Implementation of job descriptions

Employee separation processes & Disciplinary hearings

Execute, manage human resource programs & Budgets

HR Plan development

Field of recruitment (USA and New Zealand): Skilled, Construction, CN Mechanics, Mechanics, Residential and Commercial Plumbers, Civil Engineers, Project managers, Teachers, HSE Managers, Technicians, Electricians, Medical Personnel

Sales & HR & IR Recruitment Responsibilities

Achievement - signed on 7 new suppliers in the first 3 months.

Recruitment, Sales, IR Relations, HR ,

· Job description creation, interview scheduling, reference and background checks, providing support in the offer presentation

· Recruitment of new employees, placed advertisement, conduct interviews and sign offer of agreement

· Source and Sales of new clients, Typing of Resumes

· Conduct regular visits to employee sites and new and existing customers

· On- Board new employees on mine sites

· Sustain new and old employee data systems

· Conduct and Coordinate Employee training and performance Management

· Grievances, Desertions, Counselling, Informal and Formal Hearings

· Conduct investigations and compile background reports for submission to Bargaining Council

· Assist with documentation Arbitration at the Bargaining Council and CCMA

· Assist and conduct all grievance and incapacity procedures and ensuring the enforcement and adherence of policies

· Provide superior customer service by delivering products and services

· Perform cos-benefit and needs analysis of existing/potential customers to meet their needs, Expedite the resolution of any customer issues and complaints to maximize satisfaction

· Recruitment of new employees, placed advertisement, conduct interviews and sign offer of agreement

· Assist with KPI’’ management and implementation, Company policy agreement

· Contacting current customers and identifying new products and potential up-selling, Source, screen, and interview candidates

· Manage and coordination of time sheets and allocations

Recruitment Responsibilities for Mining Site

Success rate of 90% when on-board new employees to mining site.

Facilitate new site on boarding up to 75% in accordance with mine regulations

· Recruiting, coaching and development of personnel and employee on – boarding procedures according to mine regulations and standards

· Coordinate training with specific mine regulations, facilitate onsite training

· Mine Legal Appointments

· Recruitment of skilled workers and tradesmen, screening, sourcing and interviews.

· Implement mine standard job descriptions and SOP's

· Process payroll, track employee time off and maintain reports and records.

· Implement of time clock systems & Resolve issues or discrepancies with payroll data.

· Terminations of Employment / Employee Separation Process & Disciplinary Procedures.

· Administered cost-effective, well-structured benefits to employees, setting up contracts and managing paperwork.

· Brought in highly qualified applicants, targeted recruitment strategies on key candidate pools.

· Completed routine and special analyses of in-process products

· Coordinated testing of blasting products and liaison between quality control, vendors and contractors.

Verified quality and graded finished products with visual inspections

IR & HR Relations

· Conduct Performance training and evaluations

· Employee performance training and record keeping

· Maintain oversight of all TSE first line discipline (charge sheets, warnings, notices, etc)

· Manage Grievances, Desertions, Counselling, Informal and Formal Hearings

· Conduct investigations and compile background reports for submission to Bargaining Council

· Arbitration at the Bargaining Council and CCMA

· Manage and conduct all grievance and incapacity procedures and ensuring the enforcement and adherence of IR policies

· Setup and implement company policies and procedures

· Manage and maintain an efficient and effective career, talent & performance management system that optimizes individual and business performance

· Manage the training and development process according to best practice to optimize individual and business performance

· Develop and maintain processes and practices that enhance relations with employees, the community and other stakeholders including grievance procedures & management

· Efficient performance management, ensuring that performance targets and performance problems are addressed

HR & IR Duties assistance

· Recruitment and selection

· Employee relations (individual and collective relationships)

· Training and development

· Organizational development

· Sound understanding and application of remuneration practices and processes

· Organizational culture and climate management

· Talent and succession management

· Performance management

Office Management Responsibilities

· Arranged regional, national, and international trips, including all air travel, ground transportation, and hotel accommodations.

· Coordinated major contract management of specific mine contracts (cleaning, security, hire labor, maintenance, repairs)

· Kept and distributed meeting minutes. Attendance of mine Managers Meetings

· Typed and prepared Management Communication and remuneration letters

· Answered and directed phone calls to appropriate Directors and Managers

· Handled scheduling for conferences, meetings and Mine events.

· Prepared meeting agendas and rooms with supplies.

· Implement and oversaw and maintained databases and filing systems.

· Handled confidential information with skill and discretion, including organizing calendars, updating records, and preparing correspondence.

· Managed personal calendars and made travel arrangements

· Implement and manage filing systems of mine

AVIATION Coordinator - Flights Responsibilities:

(Air and Road Transport)

• Issue Flight tickets and travel vouchers and travel itineraries

• Issue Quotations and Invoices to third parties

• Conducted departure and arrival briefings.

• Kept current and accurate flight logs, air crew records and flight operations documentation.

• Coordinated with agencies such as air traffic control, civil engineers, and command posts, to ensure support of airfield

• Covered expected demands with optimized flight schedules and air crew assignments.

• Oversaw efficient mobile airfield management functions.

• Air strip clearance coordination

Logistics and Marketing responsibilities

• Capture loads of road transport, Tipper, Train Service

• Schedule Train shipment from mine plant to Shipment area

• Coordinate load departure of tipper trucks and trains

• Coordinate Employee transport, us services of mine

• Audits implementation of Road Transport procedures

• Mine SOP’S and COP’s

• Obtain quotations on sales and loads tariff

· Take stock of new arrival clothing and month end stock take

· Consumer credit applications for clients

· Debtors and Creditors

· Debtors and Creditors Age analysis

· Invoicing & quotations

· Creditors Reconciliations

· Debtors Reconciliations

· Data processing, debit and credit notes

· Store visits and assist with client issues

· Debt Collections &Handovers

· Monthly Sales Target Reports

· Assist financial Manager to process bank statement to balance sheets

· Assist with stock orders for stores

· Assist with cash up of stores & Petty cash management of stores

• Developed team communications and information for meetings.
• Developed and maintained courteous and effective working relationships.
• Used Microsoft Word and other software tools to create documents and other communications.
• Monitored company inventory to keep stock levels and databases updated.