Jacob Shodipe
eThekwini
Summary
Dynamic Apprentice Technician at Yomitech with expertise in diagnostic tools and technical troubleshooting. Successfully enhanced repair efficiency and customer satisfaction while training junior technicians. Proven ability to maintain equipment and deliver exceptional customer service, ensuring a safe and organized workspace. Committed to driving results and improving operational processes.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Apprentice Technician
Yomitech
Durban
04.2021 - Current
- Operated diagnostic tools to assess and troubleshoot equipment issues.
- Assisted senior technicians in performing routine maintenance on machinery.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Assisted customers in getting their devices diagnosed and fixed
- Performed troubleshooting to diagnose and resolve technical issues.
- Trained junior technicians on how to properly install, configure, maintain, troubleshoot basic IT problems.
- Installed anti-virus programs on all computers connected to the corporate network.
- Maintained a clean and organized workspace to ensure safety compliance.
Education
Sparks Estate Secondary
Durban , South Africa Skills
- Diagnostic tools
- Equipment maintenance
- Technical troubleshooting
- Customer Service
Timeline
Apprentice Technician
Yomitech
04.2021 - Current
Sparks Estate Secondary