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JACOB NKAMAKO
Bartender
Polokwane 0560 Mookgophong 294 Mathole Street,Johannesburg
Summary
Dedicated Bartender skilled in creating memorable guest experiences and ensuring patrons feel valued through attentive service. Utilises upselling techniques to enhance bar sales and customer satisfaction. Demonstrates strong customer service and teamwork in fast-paced environments, while maintaining high standards of cleanliness and efficiency. Committed to continuous learning and improving beverage offerings through industry trend research.
Overview
7
7
years of professional experience
Work History
Bartender
Sandton sun & towers
Sandton gauteng, South africa
11.2025 - Current
- Welcomed guests warmly, ensuring they received personal attention and memorable experiences during their visit.
- implemented upsell challenge to boost bar sales and enhance guest experience.
- maintained professionalism and fostered positive relationships with colleagues and management to enhance team dynamics.
- completed health and safety training program to ensure compliance and promote a safe environment.
Bartender
Southernsun sandton
Sandton gauteng, South africa
09.2023 - 11.2025
- Prepared ingredients and mixed special cocktails for customers, enhancing their experience with tailored beverage options.
- Managed bar inventory and conducted stock takes to ensure optimal supply levels and minimise downtime.
- Created unique cocktails based on customer preferences, showcasing creativity and knowledge of flavour profiles.
- Ensured consistent high quality drinks for patrons,demonstrating understanding and knowledge of product.
Bartender / bar waiter
Riversidesun hotel
vanderbijlpark, South africa
09.2019 - 08.2023
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance and hygiene.
- Advised customers on available beverages and optimum choices for individual tastes.
- Maintained an up-to-date knowledge of industry trends, continuously improving the beverage offering.
Education
Certificate of Higher Education - High school
Mmatshipi senior secondary school
Limpopo south africa01-2012
Skills
- Cocktail preparation
- Beverage serving techniques
- Beverage knowledge
- Knowledge of drink recipes
- Upselling techniques
- Inventory management
- Stock rotation
- Changing beer kegs
- Bar equipment usage
- Money handling
- Cash handling accuracy
- Food safety understanding
- Health and safety protocols
- Customer service
- Multitasking,working under pressure
- Patience with customers
- Alcohol service etiquette
- Working long hours
Interests
Timeline
Bartender
Sandton sun & towers
11.2025 - Current
Bartender
Southernsun sandton
09.2023 - 11.2025
Bartender / bar waiter
Riversidesun hotel
09.2019 - 08.2023
Certificate of Higher Education - High school
Mmatshipi senior secondary school